Hotel Keluarga di Dorado

"Me gustô la propiedad, por sus facilidades. Ahora bien, necesita mejor limpieza y mantenimiento. Vi cucarachas en el cuarto. Además, el servicio al cliente en áreas como el del check-out fue terrible. A pesar de que pagamos por 4 días y 3 noches, no querían que utilizáramos la facilidades cuando hicimos checkout el cuarto día. Pretendían que pagáramos por un Day Pass bajo el fundamento de que era temporada alta y que supuestamente habíamos recibido una llamada de cortesía a esos efectos, cosa...

"Overall, we had a good stay. The hotel is definitely on the older side and could use some updates, but it was clean and comfortable. One of the biggest perks was that breakfast was included with our stay, which was a great way to start each morning. The pool area was beautiful and a great place to relax. We spent a lot of time lounging by the pool and really enjoyed that part of the resort. The biggest downside was the location. Everything we wanted to do was quite a drive away, so we spent a...

"I felt unsafe, afraid for my life during the night of Monday night early Tuesday. A guest yelling and banging doors from 2:45-8:00am. She was voicing her intention to kill somebody. There was no security intervention. I decided to checkout the morning of Tuesday the 21 and found 7 police officers outside the property not intervening. The manager told me that she was not called and found out about the incident when she went into work at 7:00am. In addition, the level of noise every night was loud...

"Excellent"

"the staff were friendly and the hotel was very clean. the rooftop bar was great."