2/10 Sangat Buruk
Rita
Bepergian bersama keluarga
27 Des 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
On arrival we found everything beautiful, our room very comfortable. Sad to say we felt you let your side down in the dinning room. Our order seem to take ages to arrive.
No one took unwanted glasses from our table hence table became very full. Our starter meal served, then for nearly an hour plus & after members of our family group informing a waiter , were are still waiting for our MAIN COURSE . Eventually we were served. We also asked for jugs of water after a considerable time of waiting our Son decided to get it himself. Main meal delivered without our starter plates being collected. Waiter had 2 plates of food to deliver & had to place them on another table to start to collect our empty starter plates.
I speaking about my meal which I found it to be cold on arrival that applies to others feeling the same.
I am part of the Booking for our Daughters 50th Birthday Celebration. On Wednesday 24th Dec .
At some point I phoned to ask about a birthday cake spoke to a member of your staff in the run up to the party being booked. I asked if we were allowed to bring a birthday Cake to the Hotel. At that point I was told that they will look into organising a birthday cake nothing happened about that. ?
The booking :
A party of 10 family member booked by our Son-in-Law Chris Wells & or Our Son Stephen Pellicci re the Christmas Day Booking. Not enough staff & tables to close together making the waiters serving & dangerous
Regards Mr Amos & Rita Pellicci.
Rita
Menginap 1 malam pada bulan Desember 2025
