Search Hotels Near Dunston Hall, Norwich

"My two daughters and I were informed by reception the night before that breakfast would start at a certain time. However, when we arrived the next morning, we were told by the lady behind the bar that because it was a bank holiday, breakfast would open an hour later. While we understood the change, the staff member was very rude, obnoxious, and unprofessional in the way she spoke to us. When we said we would report the matter, she replied, “I don’t care.” I later reported this to reception, where both staff members were very apologetic and understanding."

"Breakfast and parking great"

"Very clean, had everything we needed. Reception was always available. Nice little selection of tea/coffee/toiletries. Really good location"

"The hotel is located in the centre of Norwich next to the cathedral, everything is in walking distance. Our suite was located on the top floor via a small spiral staircase, ok for us but anyone with mobility issues would find it difficult. Bed and bathroom were comfortable with everything that we needed. The breakfast was varied with a lot to choose from but things were running out towards the end of service one day. The bar area was nice and service was great. Overall no complaints. "

"The room was very clean, the toiletries nice, the bedding and towels good quality and clean. The bar staff were very friendly and polite. However, I was not given the room I had booked. I was told it had been booked, but don't think there was anyone else staying there that night. The TV is on a low bench, so you can't really see it from the bed, the fridge is on the floor (fine if you're ok on your hands and knees) and the plug in the shower was partially blocked (so you got a foot bath). The room I was given also had the kitchen extractor right outside the window. It quietened down after about 10pm... (but was still sufficiently noisy for me to need the window closed). For information, breakfast is included and very nice, but.... only served from 9am onwards, so not ideal if you are working locally and need to crack on...."

"I cannot thank Deep enough ( Hotel Manager I believe ) . He went out of his way & made the time to assist needs & to make sure that my stay was perfect & it was . Best nights sleep I’ve had in ages . Would recommend this establishment & team to everyone I know . Thank you very much Deep & keep doing what your doing that is working hard and going above and beyond for you customers . Kind regards A Greco"

"Happy with this one night stay in a twin room. Nice hotel, everything you needed for a comfortable stay! Breakfast nice too."

"Room was clean and fine for a night’s stay. Bed was ok, shower good. Parking limited and we parked on the street which was fine after 6pm and on a Sunday. Was noisey in the evening and WiFi was very temperamental. Overall I’d say 7/10 but I could only give 4/5 stars as 3 would be a little harsh given the price we paid."

"Convenient location for the city centre. Extremely clean hotel, welcoming and friendly staff, excellent cooked breakfast in the beautiful breakfast room, with doors open to the spring garden. The building is old, the stairs to the room were a bit awkward, nevertheless, overall an excellent experience. "