Hotel dekat ETA Creative Arts Foundation

"They gave my room away and they just took my money and I haven’t gotten any kind of reimbursement. This service is terrible and I am very disappointed because now I’m just out of money and they were rude and I didn’t get any help from Expedia either they said they tried to call them so there’s been nothing no reprieve or nothing from my bad experience."

"Very clean rooms very spacious and comfortable beds "

"The juice on check-in was very tasty. The staff were really friendly, and not in the performative way, but in the "yeah, we run this place and we care" way. The rooms were hip and classy. Breakfast (french toast, pancakes, chicken sausage, hash browns) was all top notch, and at a price that would feel like a reasonably-good value at a restaurant that didn't have the typical hotel markup. Almost stayed in town an extra night to eat the breakfast again."

"Lobby lady had poor costumer service. The room smelled like weed even though it was a non smoke room."

"This property should not even be listed on Expedia. The staff here is horrible. And so is the ownership. Once you book your nonrefundable stay, they will email you to send them them $500 with Zelle, using “friends and family” as the category. This is not listed anywhere in the process of booking, and it is also against the terms and conditions for Zelle. Find somewhere else to stay."

"Beautiful place! Very clean, quiet and close to downtown Chicago. Definitely will stay again on our future trips to Chicago. "

"When it was check in time the first desk reception was rude. Seemed like didn’t know what to do and didn’t know the policy "

"This hotel was an absolute disaster, and the entire experience left my girlfriend and me feeling grossed out, frustrated, and genuinely unsafe. The rooms were far from clean—every single one had visible mold in the bathroom: black patches and spots covering the grout, shower tiles, wall edges, and caulking. It looked like years of neglect, even without any obvious smell. I had to switch rooms three times because each one was a new level of unacceptable: • First room: Mold in the bathroom +...

"I loved the mini apartment style. Was rustic yet felt spacious. Included a washer/dryer and oven "

"Room was clean but small. Wait time at dinner was an issue. Staff otherwise nice. "

"Breakfast was somewhat on the later side but generally good. Obviously very heavily used hotel but overall was fine"

"Would stay again !"

"Clean room "

"Place was nice as always. We always go for a convention. Room was newly renovated. Trhe bathroom light wouldnt stay on though. It was on a timer and if you were in the shower it would just click off and youd be lift in darkness. Staff was okay for the most part besides the bell hop. Husband tried to get a trolley for our stuff, found an empty one and we grabbed it and the staff was extremely rude. Told my husband he couldnt just grab things and to put it back and said he "needed to go talk to...

"We arrived super late due to flight delays and the receptionist automatically extended our checkout time by 1 hr. Which really helpful to us"

"Ok"

"I witnessed a lot, and I stay here frequently when I travel to the Chicago area. People on the top floor are smoking with the windows open. CRACKHEADS walking in and out of the side doors. Lots of men standing around the side entrance doors smoking weed (I respect them doing it outside more than their rooms but move away from the entrance door at least). The elevator was trashy. Full of popcorn. I was nice enough to let the front desk attendant know. Everyone is ignored it! I'm...

"Clean room"

"Ok"