Search Cottages in East Side

The Hotel was absolutely fabulous & certainly lived up to expectations , We had a suite on the 14th floor . The Housekeeping was brilliant & the suite was extremely comfortable . The staff could not have been more professional , helpful & informative . I cannot name them all but Barbara on Reception . Sergio & Zak in the Lex Bar & as we were celebrating a birthday we booked a table in the upstairs area of the Lex Bar & had the most beautiful meal . Nicely cooked & well presented & our server...

This is an excellent, well run boutique hotel in a great area of NYC....but the overwhelming win here is the staff who cannot do enough to help - Gabby at the front desk and Gabriella at breakfast are amazing as are all the staff. This is how you do service - great job !! Rooms are typical NYC size, clean and well kept with all the essentials. Bed is super comfy (particularly for my old back) We will definitely be back.

We had a lovely, comfortable stay at the San Carlos hotel. Excellent cleaning service

First class hotel with a really attentive staff. Stayed four nights and loved it!

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.

Yes

Such a well situated hotel slap bang in the middle of Manhattan, walking distance to most sightseeing/tourist hubs. Room was fantastic, spacious, tea/coffee making machine, fridge which was a bonus, would 100% stay here again. 5*

A lovely hotel - nice elegant good sized room. Location isn’t for everyone but I like being out of the craziness of midtown.

The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

Stayed with family of 4 (2 teenagers). Breakfast was good and never seemed crowded. Great location to LIRR and metro. Nice little things like flavoured water in lobby for guests.

It was just as I expected. It was not noisy at all (being so close to Times Square). I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected. Stay was comfortable.

Fantastic hotel and location. Rooms very quiet. Superbly clean. Excellent breakfast. Brilliant to be able to leave suitcases all day and get a shower in the complementary shower rooms after check out. Only slight negative is it took a while to navigate the lifts in a morning with people going to breakfast. Would definitely recommend.

Great location, helpful staff, excellent A/C in the midst of a record equalling heatwave.

Stayed in the king room with Times Square view, it was perfect. Huge comfortable bed, very clean and spacious. As two women it felt very secure and safe, with staff at all entrances and key card needed to access lift and extra lock on the bedroom door, which was something I was looking for.