Hotel dekat Emancipation Square

"I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

"Good customer service "

"The entire set up was amazing and what i liked most was the communication and hospitality service..."

"The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it."

"Did not receive details from Host to access property and had to find another property to stay. Tried reaching out to Expedia but this is the hardest thing as there is only IA contact and no human contact to be able to explain the situation. I would appreciate if someone would contact me from Expedia regarding this uneventful stay. It was not a good situation to be. Got to the property and was told that there were no reservations in my name (bookings for my mother) and this was very...

"We travelled as two couples & were lucky enough to stay in the King Rooms, following an upgrade! Which we greatly appreciated. Our third time here and we never regret booking. The staff are amazing the rooms were spotless (albeit a few mosquitoes arrived, but were soon dealt with once reported). They are renovating parts of the property, but no noise or inconvenience. The management, with Katherine, executive Sous Chef, Yvonne (and others whose names we cannot remember), went out of their way...

"What you see on the web is not what you get when you go there. We did not stay when we saw the condition of the place."

"What a wonderful stay I had! The apt was well kept and tidy with lots of natural light. The rooms were nice and cool. I was really pleased with the staff and the whole process. They made it really easy for me. Thanks again!"

"todo muy bien y trankilo , perfecto"

"Place was very clean and comfortable."

"Really liked the place and the staff and the host was very responsive definitely will be booking again in the future "

"We had a three night stay here and it was magnificent! We had a quiet night just drinking a couple of beers on the master balcony. Damian was an attentive, host Excellent place to stay in Kingston!"

"Yes"

"Nice location "

"The overall property was great, including the staff (superb). The problem was the hot water was broken, and unless you asked, no one was going to say anything. As a paying customer, the staff should’ve been calling each and every occupant to let them know what was going on two out of my three nights or without hot water without any kind of a follow-up. "

"The property grounds are absolutely beautiful . The building is immaculate, dining area is warm, homely and fine dining with delicious food. We certainly felt the Jamaican culture at this hotel. Rooms are luxurious as well. Very respectful staff. "

"Apartment was comfortable , good size but very close to good dining options being Devon house."

"Breakfast nice , but we got our room a half hour later than check in time . It wasnt ready on time for check in ."

"Love Courtleigh..staff is excellent, food is delicious, rooms are clean, the balcony provides a great view of sunset. Cant wait to come back."