Hotel dekat Emerald Necklace

"Great"

"Room had a bad smell, blankets were dirty from the previous guest. Not recommended at all. High price for what you paying 👎"

"This is a budget motel and you get what you pay for. It allows you to keep your car there for $10 per night and transports you to and from airport. That makes up for a lot."

"Very nice rooms. Friendly and helpful staff"

"Great hotel! Very clean and good smelling room. Super friendly staff at check in. Room was comfortable. Only thing I would say is that this hotel borders a railroad track that is pretty busy, so if you’re not a heavy sleeper like I am, something to take note of."

"Housekeeping didn’t come and take trash or bring new towels as I requested. Air conditioning wasn’t working properly, one room we had was too warm and my mother in-law room was not working properly either. It the worst place but not near the best. A very mid hotel."

"We had a relaxing 1 night stay. Pool was fun and staff was helpful"

"This hotel overbooked for the night I was booked and didn’t have a room for me when I came to check in. They didn’t offer to help me find a place to stay or offer any sort of solution. Expedia was also extremely unhelpful, offering repeatedly to put my son and I in a roach motel for the night. I ended up having to spend double the original price and took 3 hours to get into another hotel"

"This place was fantastic! An absolute gem!"

"Lots of dining and shopping right by the hotel."

"Not to far from downtown"

"The room was clean. The mattress needs to be replaced. I have stay twice in May and both times the elevator was broken. Luckily I was able to a room on first floor, it was handicapped accessible. Not the greatest! Staff was friendly! I am hoping they remodel soon ! This place is convenient for my visit to see grandkids!"

"Horrible check in, clerk on phone face timing with boyfriend, gave us keys to an occupied room, got new room whose shower was dripping everywhere for 4 days, bug on sheet and dirty sheets either coffee or blood. Locked out of room first night key did not work, had to wait and wait for front desk clerk over and over. I want my $400 back, horrible, it should be torn down"

"Unfortunately, the kitchen sink was never wiped down or washed before I arrived. There are no garbage or trash cans to be found. When I walked, the floor was tacky."

"Extremely disappointed with the appearance of non-maintenance and upkeep. Very dated & worn. Changes my mind about what qualifies as a Bonvoy hotel stay. I would definitely NOT stay here again."

"The property was immaculate, staff was tremendous, not only a free breakfast but free dinner as well. Very centrally located walking distance to many things, (we went to Rock n Roll hall of fame and Guardians game.). My next trip to Cleveland this will definitely be my first choice."

"Excellent property in the heart of Downtown Cleveland … On the pricey side but worth it! Staff throughout, shower, restaurant and bed were the best in the world! Could use a little more lighting in the corner king but overall fantastic!"

"Shower did not work neither did toilet"

"Great location, friendly staff, very clean"