Search Hotels Near Emerald Necklace, Cleveland

"All but staff was horrendous"

"Water pressure in shower was basically nothing. Not even enough to wash the body."

"Location was great near the main highway and close to the lake"

"The faucet wasn’t fully attached to the counter, there was no soap in the dispenser, food all over the chair, floor was filthy, looked like diarrhea on the bathroom walls, stains and crumbs along the sink counter."

"The breakfast spread was good. Staff was pleasant and polite"

"I had a very disappointing experience during my stay. From the moment we arrived, the room had a strong smell of humidity that made it uncomfortable. Room was filthy and I have pictures to prove it. When I turned on the shower, the water initially came out brown, which was very concerning. The bathtub itself is also quite deteriorated, and I did not feel comfortable using it. Basic amenities were lacking. There was no waste basket in the bathroom, and the towels were extremely worn. The room was initially stocked with only one towel, and after requesting more, we were given just one additional towel, which was not sufficient. While the mattress is comfortable, the bed frame is unstable and constantly shifts, so we had to keep fixing it. Also, the light on the right side of the bed does not work. Overall, this place is not as advertised online. The condition of the room and lack of proper amenities made this a very unpleasant stay. I would not recommend it based on my experience."

"Ok so this hotel is clean and there aren’t any bugs but it is extremely run down and shabby. It looks absolutely nothing like the photos posted which is my biggest complaint. The pool was closed, and our rooms were never cleaned despite staying three nights. There were old, broken appliances, mirrors etc strewn all over the property, giving it a junkyard vibe. While it’s not the Bates Motel, it definitely wasn’t worth the money we spent to stay here."

"Place was fine. A little dated and with all such properties, the carpets had that old smell. Room amenities were fine."

"The room was not clean at all. Dry crusted food in the microwave, stained towels that looked used, used bar of soap in the tub, sticky spot on the bathroom floor that had collected dust and dirt, stain on a pillow, didn’t look swept at all and we even came across a small dubia cockroach in the bathroom. When I went to complain, someone was already doing the same and when she walked away the lady at the front desk rolled her eyes right in front of me."