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Ulasan untuk Rodeway Inn Findlay

2 out of 5
Rodeway Inn Findlay
1901 Broad Ave, Findlay, OH

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 22 dari 225 ulasan" "
Penilaian 8 - Bagus. 61 dari 225 ulasan" "
Penilaian 6 - Cukup Baik. 72 dari 225 ulasan" "
Penilaian 4 - Buruk. 33 dari 225 ulasan" "
Penilaian 2 - Sangat Buruk. 37 dari 225 ulasan" "

6,0/10

Kebersihan

6,8/10

Staf & layanan

6,2/10

Fasilitas

5,6/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Kristy

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Guest Relation Management pada tanggal 4 Jul 2023
Hi Kristy,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 Sangat Buruk

Sheldon

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst hotel in fifty years
I would never recommend anyone. Staying at this terrible place. If you was a crackhead u might like it door would not lock becomes of being kicked in so many times
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Guest Relation Management pada tanggal 27 Jun 2023
Hi Sheldon,Ensuring the safety and security of our guests is of utmost importance to us, and we will address the issues you mentioned regarding the door lock immediately. We appreciate you bringing this to our attention, as it allows us to rectify the situation and prevent similar incidents from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 Cukup Baik

Nadine

Disukai: Staf & layanan, kenyamanan kamar
Basic needs met
Convenient. Priced well. Fine for basic needs.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Guest Relation Management pada tanggal 3 Mei 2023
Hi Nadine,Thank you for taking the time to provide feedback about your recent stay with us. We're glad to hear that you found our hotel convenient and well-priced. We strive to provide our guests with a comfortable and affordable stay, and we're glad that we were able to deliver on that promise for you. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

8/10 Bagus

JANICE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Guest Relation Management pada tanggal 11 Apr 2023
Hi Janice,We appreciate your rating and are happy to know you enjoyed your stay at our hotel. We hope to have you again soon and impress you with our continuous improvements.

8/10 Bagus

Paul

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Guest Relation Management pada tanggal 20 Mar 2023
Hi Paul,We value your feedback as we are always striving to serve you better. Thank you for rating your stay and we hope to have another opportunity to host you again soon

10/10 Sangat Bagus

Carrie

Traveler bisnis
Disukai: Staf & layanan
Great staff! Great price
Tanggapan dari Manager pada tanggal 11 Mar 2023
Hello Carrie,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff and your insights regarding our price. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Sangat Bagus

Orrie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, quiet and simple place to stay. Excellent if you are a traveler just trying to get a good nights sleep.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Guest Relation Management pada tanggal 24 Feb 2023
Hi Orrie,Thank you so much for the 5-star rating and great review. Our goal has always been to provide an exceptional guest experience, and we're glad had a wonderful stay. It was our pleasure to host you, and we hope to have you again soon!

2/10 Sangat Buruk

Carrie Lynn

Bepergian dalam rombongan, Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
FYI you don’t get you’re deposit back no matter what you do! You get what you pay for! Dirty hotel that doesn’t seem like it’s been updated since it was built! Sad
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Guest Relation Management pada tanggal 26 Jan 2023
Hi Carrie,We regret that your recent stay at our hotel fell short of your expectations. We are committed to continually improving our services, so we appreciate learning about areas where we can improve and making your experience a positive one when you return.

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Guest Relation Management pada tanggal 15 Jan 2023
Hi Brenda,To know that your experience was worthy of a perfect rating is the best thing we could hope for. Thank you for staying, and we hope to see you again soon!

6/10 Cukup Baik

adel

Menginap 1 malam pada bulan September 2022
Tanggapan dari Guest Relation Management pada tanggal 29 Sep 2022
Hi Adel,We would love to know more about your experience so that we can use your valuable feedback to provide an even better service the next time around and address any concerns or issues that led to your low rating. If you have any additional comments or suggestions, feel free to contact us directly. Thank you!

2/10 Sangat Buruk

Rebecca

Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Manager pada tanggal 2 Sep 2022
Hello Rebecca,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 Bagus

Nick

Disukai: Staf & layanan
Like the layout of the grounds and the staff
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Guest Relation Management pada tanggal 1 Sep 2022
Hi Nick,Thank you for your rating and review. We are glad that you appreciated our hotel and our staff. Thank you for choosing us and we look forward to having you again soon!

6/10 Cukup Baik

robert, republic

Bepergian bersama hewan peliharaan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
I had lost my Service dog tag and the cheap front desk charged $15 pet fee. Breakfast was terrible (cereal, milk, and cheapest pastries ever invented crappy juice.). they shouldn't be allowed to say they have breakfast. Coffee too strong. Nice room though good desk. I'd go back.
Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Manager pada tanggal 17 Jul 2022
Hello robert, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,

2/10 Sangat Buruk

james

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Manager pada tanggal 15 Okt 2022
Hello james,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Bagus

Daniel

Bepergian bersama teman
Love the privacy
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Manager pada tanggal 24 Jun 2022
Hello Daniel, Thank you for taking the time to share your comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The manager was great. He called when I got to my room to make sure everything was alright. There was a little issue with the room. He immediately upgraded my room. Great customer service
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Manager pada tanggal 10 Jun 2022
Hello Michael, Thank you for sharing your experience. We truly appreciate the insight regarding our service and your insights regarding our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan April 2022
Tanggapan dari Guest Relations Management pada tanggal 2 Mei 2022
Your rating is greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.

6/10 Cukup Baik

Alexandria

Bepergian bersama teman
Disukai: Fasilitas
Tidak Disukai: Kebersihan
Had a stain on my sheets that looked like pee I noticed it matched up with a water stain on the toilet and they had the heat shut off when I got there so I had to leave a few hrs when I got there cause you could see your breath other then that it wasn’t to bad but needs quite a few repairs! And a fresh paint job would do it wonders if looked as if it was a smoking room!
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Guest Relations Management pada tanggal 14 Mar 2022
We appreciate you giving your feedback about your recent experience in our hotel. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

10/10 Sangat Bagus

GREGORY

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
QUIET
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Guest Relations Management pada tanggal 23 Des 2021
Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our quiet accommodations. We are incredibly happy that your stay was comfortable, and we hope to see you again soon!

2/10 Sangat Buruk

Andrew

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Manager pada tanggal 20 Des 2021
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 Sangat Buruk

Donna

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
There was burn marks all over furniture.. there was duct tape covering holes in bottom of tub. The hair dryer cord was unsafely taped back together! The ice bucket had hair in it the smoke detector was hanging out of the wall! I paid for the room in advance but had to wait 12 hrs after arriving to check in then had to pay another 20 dollar security deposit on arrival and didnt get it refunded like i was told would be there on my card 3 to 5 days after checkout! Will never return to this place agaib
Menginap 1 malam pada bulan September 2021
Tanggapan dari Guest Relations Management pada tanggal 29 Sep 2021
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made. Thank you again for this insightful review.

4/10 Buruk

John

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Lady at desk was very professional. Close to alot of food options. Freshly cleaned carpet is only reason room was ok to sleep in. Disliked burn holes in comforter. Pillows were flat and need replacing. Room needed to be painted a long time ago. Room needs updating. Bathtub was disgusting, and dated. Bath tub was delaminating or someone scratched alot of the finish coating off, needs replacing.
Menginap 1 malam pada bulan September 2021
Tanggapan dari Manager pada tanggal 11 Sep 2021
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
nothing
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Manager pada tanggal 30 Jun 2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No breakfast. No coffee
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Manager pada tanggal 18 Jun 2021
Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

6/10 Cukup Baik

Jose R

Disukai: Kebersihan
Menginap 2 malam pada bulan Mei 2021
Tanggapan dari Mae | Guest Experience Consultant pada tanggal 5 Mei 2021
Dear Jose, we are very sorry for the inconvenience you may have had. However, with this very limited information, we are not able to identify what went wrong. Our front desk is available to help with any concerns, as such we highly encourage guests to report any issue while at the property. Most of the time, a resolution is given in less than 10 minutes. Kindly reach out to us at the property so we can have this cleared, thank you!

8/10 Bagus

Jim

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
One night stay
One night stay while on a motorcycle trip.
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Manager pada tanggal 20 Jul 2020
Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Cukup Baik

Monica T.

Disukai: Kebersihan
Okay spot
The motel is run down, but decent for a head on a pillow. Due to covid, no breakfast area. No coffee pot in our room. As soon as we got to the window to check in - INSTANTLY - got a weird vibe and interrogation about myself. Made me feel not welcome. The stay was quiet and non exciting. But, like I said, a place to lay your head. I will stay at the Drury about five buildings up from this one.
Menginap 2 malam pada bulan Juni 2020

6/10 Cukup Baik

Tevon

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mehh... the manager is not very nice, the accommodations are in disrepair. Cannot get extra towels. Get quoted price on hotels.com and he charges you more
Menginap 1 malam pada bulan Mei 2020
Tanggapan dari Manager pada tanggal 29 Mei 2020
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

2/10 Sangat Buruk

James

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Never again.
Service was terrible. Nobody came to give us tp or clean towels on our 3rd day. Didn't even bother to ask if we needed anything. Internet was a nightmare. Kept losing internet about every 10 minutes.
Menginap 2 malam pada bulan April 2020
Tanggapan dari Manager pada tanggal 1 Mei 2020
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. I also apologize that you had difficulties with our internet connection and that our maintenance staff failed to address this right away. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible.Thank you for choosing our hotel. We hope to see you again soon.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
I barely slept because I could not get comfortable, felt like I was sleeping on rocks. The bathroom toilet didnt go down very well when flushed, and thought the toilet was going to overflow couple of times-thank god we didnt have to go #2. The comforter on one of the beds had several holes in it, looked to be burn holes possibly from a previous person who smoked. I must say that the heat/air did work great, had no problems there.
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Manager pada tanggal 21 Mar 2020
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our toilet. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Manager pada tanggal 10 Mar 2020
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bagus

Edward, York, Pennsylvania

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The management were very accommodating and pleasant. The room lacked in cleanliness, especially in the bathroom, but the amenities in the preheated room was great. The cost was very good. Overall a pleasant stay. Namaste
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 2 Mar 2020
On behalf of our entire staff, we thank you for your business and for your comments regarding our room and amenities . Please do consider us again on your next visit to the area.

10/10 Sangat Bagus

Kaylynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was great; bed is soooo comfortable this is my 3rd time here
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 21 Feb 2020
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our bed. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 17 Feb 2020
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Sangat Buruk

Calvin

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
skip this one; you will be glad you did
old, unkept hotel; tv cord did not reach outlet, outside light out, sink is painted and grundgy, bath floor sags, overall horrible. owner seemed annoyed that we should expect tv to work; even the table rocks due to uneven floor or ??, skip this one
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 31 Jan 2020
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4/10 Buruk

Traveler terverifikasi

Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Manager pada tanggal 10 Des 2019
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Manager pada tanggal 8 Des 2019
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
It was close to where I needed to be. Plus the cost was reasonable.
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Manager pada tanggal 7 Des 2019
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Bagus

Conni

Menginap 3 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Brittany

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Manager pada tanggal 7 Okt 2019
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Bagus

Quincy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Every thing was good
Menginap 1 malam pada bulan September 2019
Tanggapan dari Manager pada tanggal 29 Sep 2019
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Bagus

Leo

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great for the price. Nothing fancy, but it does the job.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Manager pada tanggal 24 Sep 2019
We appreciate the comments, especially with regards to your opinion of our price. We hope to someday have another opportunity to host your stay.

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2019
Tanggapan dari Manager pada tanggal 23 Sep 2019
On behalf of our entire staff, we thank you for your business and for rating your experience.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient to the interstate. Several restaurants are in close proximity.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Manager pada tanggal 21 Sep 2019
Thank you for your review and comments regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 Bagus

Brittany

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Manager pada tanggal 1 Sep 2019
On behalf of our entire staff, we thank you for your business and for rating your experience.

8/10 Bagus

DeeDee, Wateoo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was great and everything worked. Just what we needed after a long day of riding
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Manager pada tanggal 19 Agu 2019
Know that your voice is of tremendous importance to us and we value your comments about our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not bad but the breakfast needs to be improved
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Manager pada tanggal 5 Agu 2019
It means so much to have earned your business. We appreciate the feedback regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 Sangat Buruk

Amanda, New York

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible
I was woke up at 5 am over a car alarm that was not mine. Didn't have my room ready when I arrived expected me to wait over 2 for my room to be ready. Manager very rude
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Manager pada tanggal 5 Agu 2019
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

6/10 Cukup Baik

Arthur

Disukai: Kebersihan, staf & layanan
You get what you pay for.
About what I was expecting.They cleaned the room everyday.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Manager pada tanggal 4 Agu 2019
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 Cukup Baik

Scott

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Manager pada tanggal 9 Jul 2019
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.