Hotel dekat Fox River Mall

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"The breakfast selection was good and friendly staff!"

"We were in town for a family wedding and I reserved 3 rooms for us. My family showed up to check in and they were denied access because I was not physically present (I was coming later). Even though my wife is included in my profile they could not get in. My wife, daughter, and daughter-in-law had copies of the reservation but they would not honor them. The desk personal (Wendy) was very rude and would not help. I talked to her on the phone and she said she would not help. After I called...

"Enjoyed my trip"

"Staff were always helpful and happy"

"The pool was great. Being able to order pizza after swimming was perfect. Breakfast was good."

"Staff was great. Convenient location. Toilet lever was broke and I had asked for extra towels and didn’t get them. The beds could be softer. It was very quiet and the blackout shades were great."

"For one night it was fine."

"We asked for an early check in. When we arrived, we were told they would call us when our room was available. We went to lunch, came back and still not ready. Ending up getting ready for event in the lobby and having access to our room an hour after regular check in time. "

"We appreciated being able to check in late to our room. There's ample & free parking. The residence was quiet. We stayed in a suite. We didn't appreciate the hair in the bathroom shower. The living room couch had multiple stains on the cushions & the desk chair cushion was also not clean. The small kitchen area had minimal house ware items, and was minus dish towels and soap for the dishwasher. The well used kitchen sponge we threw away. There's not regular housekeeping, unless one...

"Staff was friendly."

"very near the airport. Very clean."

"Room very clean"

"The pool area is great but you could tell it was not swept daily. There were leaves all over the floor umbrella for tables. Most time we used the hot tub or pool the were no clean towels. Our room was great except that there was take out food in the microwave when we arrived and dirt wash rags still in the bathroom. I brought it to management attention and it was taken care of right away along with the clogged tub and bathroom sink."

"No hotel staff had to go next door to register. No coffee or breakfast. Outside entry rooms. Very noisy at 5 am perhaps when road worker were blasting music and speaking right outside our room"

"Very comfy beds"

"Do not recommend... The ONE staff member ruined the WHOLE stay. The manager handled the situation to the best of her ability but the one staff member was horrible. I also assume she is a resident here because I saw her one morning in her pajamas walking her dog and she immediately turned around and went inside. Knowing that she was a resident and I would most likely be encountering her again just made me anxious the whole stay. It was a terrible feeling. Also, the amenities that you take for...

"The hotel is close to the interstate and ATW airport. The staff was polite and helpful. The building and room shows a lot of wear and tear. The 2 upholstered chairs in the room were quite dirty / stained."

"Quiet"

"Staff is responsive to all requests. The primary lady who runs the hotel is always available."