Cari Kastel di Gatlinburg - Pigeon Forge

"The door for the patio was sticking and hard to open. The blinds on the door were broken. The cable for the TV was broken. Room was clean and comfortable"

"Clean room"

"Rooms was nice and hotel was conveniently located near everything."

"The staff was helpful and friendly! The water was nice and hot with great water pressure! I only gave you four stars because the coffee on 2 days was like water. And the bathroom needed a deep scrubbing. (Some dirt was ground into the floor, doors and walls)! But it was a reasonable price and overall an excellent stay!"

"Clean room, update, location and amenities"

"clean rooms"

"Clean room, helpful staff, good breakfast and close to everything. Balcony was great."

"We had 15th floor ac struggled since its an older property. Maintenance personel tried there best but everything is old….. Everyone was nice but its a bit outdated."

"I rarely leave negative reviews, but our stay at this hotel was unacceptable. We booked through Expedia for the Fourth of July weekend and expected a clean, comfortable room. Instead, we walked into a room that clearly had not been cleaned properly. There were dead bugs on the shower ceiling, crumbs and trash on the floor, including someone else's receipt, what appeared to be blood on the bed sheets, a leaking shower, and what appeared to be fecal matter near the toilet. These are not minor...

"Staff was super sweet, friendly and helpful. Allowed our daughter to “adopt” a black bear that she got to take with her and keep. The room itself was more like a motel than hotel or lodge. The door did not feel secure, and some of the outlets weren’t working. The pool and hot tub was fine, but it has seen some better days."

"Our stay was disappointing from the start. On the first night, there was a lot of noise both outside and from the room above us, making it difficult to get a good night's sleep. Unfortunately, our room was located very close to the check-in office, which meant there was constant foot traffic and additional noise. We were also disappointed that the room did not match the photos we saw on Expedia. It looked much different than what was advertised, which made the experience feel misleading. We...

"The room was clean and the staff was nice. Good location 1 block walk from the strip. The building is old and the balconies overlook a parking lot- no river edge view 😂"