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Ulasan untuk DoubleTree Resort by Hilton Hotel Penang

4 out of 5
DoubleTree Resort by Hilton Hotel Penang
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 311 dari 728 ulasan" "
Penilaian 8 - Bagus. 278 dari 728 ulasan" "
Penilaian 6 - Cukup Baik. 67 dari 728 ulasan" "
Penilaian 4 - Buruk. 46 dari 728 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 728 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

haidong

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good to stay for vacation. We booked a room with ocean view, very enjoyable. Swimming pool and gym are good.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Kristine Chan pada tanggal 29 Apr 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

Yan Xin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
餐厅吃物没有多少选择
Menginap 1 malam pada bulan April 2024
Tanggapan dari Kristine Chan pada tanggal 19 Apr 2024
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the dining experience that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Eng peng

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Kristine Chan pada tanggal 18 Apr 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Maxim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr guter Standard für ein vier Sterne Hotel. Ist gut geeignet für Familien mit mittel alten Kindern.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Kristine Chan pada tanggal 13 Mar 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Sangchul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice family resort with ocean view. Good breakfast, facility overall. Room and bedding was very comfortable. Only one thing is it's little far from the main shopping mall. Other than that, it's a recommendable resort hotel for a few days relaxation.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kristine Chan pada tanggal 11 Mar 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

Kerry

Disukai: Kebersihan, staf & layanan, fasilitas
Wifi was down one day
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Kristine Chan pada tanggal 19 Feb 2024
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the WiFi experience that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Ai Cheng

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful resort ! Front desk staffs are friendly and polite. The only area requires improvement is the breakfast ..layout and quality of ingredients. Overall, service staffs are attentive and helpful!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kristine Chan pada tanggal 29 Jan 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

6/10 Cukup Baik

Sasikaran

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kristine Chan pada tanggal 19 Jan 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Bassam

Bepergian bersama keluarga
The friendly staff and services provided was great, definitely would come back to visit
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Kristine Chan pada tanggal 15 Jan 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Jose Leonel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kristine Chan pada tanggal 2 Jan 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

6/10 Cukup Baik

LONG KIT

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kristine Chan pada tanggal 2 Jan 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Aram

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel
Amazing hotel.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kristine Chan pada tanggal 18 Des 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

Chi Shen

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kristine Chan pada tanggal 2 Jan 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Ingrid

Menginap 5 malam pada bulan November 2023
Tanggapan dari Kristine Chan pada tanggal 2 Jan 2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

SHIH MING

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Kristine Chan pada tanggal 1 Des 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

EE LING

Bepergian bersama keluarga
Disukai: Staf & layanan
The towel sticks with hairs , curtains with blood stains
Menginap 1 malam pada bulan November 2023
Tanggapan dari Kristine Chan pada tanggal 15 Nov 2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the room experience that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Sung-June

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Many hotels do the mistake of putting the fridge which is overheating inside the closet, and what it does is that the refrigerator does not get cold enough. So, what I did was to put the refrigerator out of the closet so that the drinks inside could get cold enough. It is not only your hotel, but many hotels does the same mistake and it seems you dont care wether or not inside the refrigerator can get cold or not.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Kristine Chan pada tanggal 15 Nov 2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the room experience that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

lazzat

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Kristine Chan pada tanggal 3 Nov 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

Anusha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful seaside location
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Kristine Chan pada tanggal 17 Okt 2023
Greetings!Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.Sincerely,Kristine ChanGeneral Manager

10/10 Sangat Bagus

Jackson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall good and clean room. Just no nearby restaurant or shops
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 15 Okt 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari Kristine Chan pada tanggal 9 Okt 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Pearl

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super friendly and very helpful staff in making our stay very comfortable, as well as guiding us in getting around and things to do in Penang.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Kristine Chan pada tanggal 2 Okt 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good hotel
very good, clean and very professional support during the stay with WhatsApp support to stay connected.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Kristine Chan pada tanggal 18 Sep 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

4/10 Buruk

Caleb

Tidak Disukai: Kebersihan
There was blood stains on the bed sheet. Apologized and that was it.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 4 Sep 2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the room discomfort that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Joshua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 8 Sep 2023
Greetings!We are excited to see your 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Best RegardsKristine ChanGeneral Manager

8/10 Bagus

Joshua

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, we're quite happy with our stay here. The service staff and facilities were great. If there was one minor complaint it would be there were things like shower hose installed wrongly so it didn't sit right on the holder and stains on the bedding. Location was a little out from the main Batu Ferringhi beach area but it was nice to be away from the main bustle but close enough to be able to get there conveniently.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 29 Agu 2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the room discomfort that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 Bagus

Chandar

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is a bit dated There is really no beach although the ad gives an impression there is one just 50m away. Great breakfast spread
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 28 Agu 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

Gregory

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 25 Agu 2023
Great ratings are awesome! Thanks for taking the time to drop us some positive feedback!Kind Regards,DoubleTree Resort by Hilton Penang

10/10 Sangat Bagus

pakko

非常不错，而且服务生还会给小惊喜
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 22 Agu 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 Sangat Bagus

K Y

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 17 Agu 2023
We are excited to see your great 10* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Kristine ChanGeneral Manager

2/10 Sangat Buruk

Karen

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 4 Sep 2023
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit. Sincerely, Kristine Chan General Manager

8/10 Bagus

Cheng Kim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
COSY GETAWAY
A very nice hotel and well refurbished with staff whom are helpful. Thank you for the nice experience.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 9 Agu 2023
Greetings!Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.Sincerely,Kristine ChanGeneral Manager

4/10 Buruk

Malika

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Kristine Chan pada tanggal 7 Agu 2023
Thank you for your 4* rating! We are honored to have had the opportunity to welcome you to our hotel.Kind Regards,Kristine ChanGeneral Manager

2/10 Sangat Buruk

Shaiphali

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff will discourage you to take Grab by saying Grab does not come here sooner which is not true and then will bring a driver on 50 MYR per hour minimum four hour and will force you to take tours. Driver they get will not start aircon until asked for. Cleaniness is pathetic , staff will forget to change towels have to constantly call them. And food is ok and is not that great or. Die for.
Tanggapan dari Kristine Chan pada tanggal 31 Jul 2023
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit. Sincerely,Kristine ChanGeneral Manager

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Kristine Chan pada tanggal 24 Jul 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine ChanGeneral Manager

10/10 Sangat Bagus

Marcus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great and friendly staff with a nice pool. We really enjoyed the property and breakfast buffet options with local and international options. The only drawbacks would be the stretch of beach close to the hotel is not the greatest and there is not much close by to the resort within walking distance but easily solved with a 10min cab ride to the batu feringhi area
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Kristine Chan pada tanggal 24 Jul 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine ChanGeneral Manager

6/10 Cukup Baik

Jason

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Kristine Chan pada tanggal 24 Jul 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine ChanGeneral Manager

8/10 Bagus

Benz

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Kristine Chan pada tanggal 26 Jun 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine ChanGeneral Manager

10/10 Sangat Bagus

ABDUL

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Freddie Coleman pada tanggal 21 Jun 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Freddie Coleman General Manager

8/10 Bagus

Ja'afar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a pleasant stay at Doubletree Resort. Stayed at their spacious family room and they had a good buffet variety at breakfast. The resort is however, quite far from the airport (we took about 50mins to reach the resort due to traffic) and it can take around 20-30mins to get to Georgetown as well depending on traffic conditions. Apart from that, the resort offers a relaxing getaway from the city buzz.
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Freddie Coleman pada tanggal 1 Jun 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

10/10 Sangat Bagus

WengTuck

Menginap 1 malam pada bulan April 2023
Tanggapan dari Freddie Coleman pada tanggal 8 Mei 2023
Thank you for your 10* rating! We are honored to have had the opportunity to welcome you to our hotel.Kind Regards,DoubleTree Resort by Hilton Penang

6/10 Cukup Baik

Faruq

Bepergian bersama teman
Disukai: Staf & layanan
Service was very good. However room feels very outdated and the floors are wooden but sticky (unsure why). Additionally parking is difficult if you’re back after hours. One weird thing, if you need assistance to deliver things like extra towels, cutleries there is a service charge. Overall, satisfactory.
Tanggapan dari Freddie Coleman pada tanggal 2 Mei 2023
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit.

6/10 Cukup Baik

CHANGHOONG

Bepergian bersama teman
Nil
Menginap 1 malam pada bulan April 2023
Tanggapan dari Freddie Coleman pada tanggal 26 Apr 2023
Thank you for your 3* rating! We are honored to have had the opportunity to welcome you to our hotel.Kind Regards,DoubleTree Resort by Hilton Penang

10/10 Sangat Bagus

AZLY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Freddie Coleman pada tanggal 19 Apr 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

4/10 Buruk

GIM

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Booked king suite. Dust mites on mattress and sofa. Caused itched and rashes.
Tanggapan dari Freddie Coleman pada tanggal 19 Apr 2023
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit.

10/10 Sangat Bagus

Jonas

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023
Tanggapan dari Freddie Coleman pada tanggal 14 Apr 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

10/10 Sangat Bagus

Aiwyne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For a weekend stay, coming with a big family, it was just right. Breakfast is the best feature with plenty of choices which was good quality. The beach and sea across the bridge are not the cleanest and not recommended for swimming, unfortunately. Nice pool and ambience overall.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Freddie Coleman pada tanggal 10 Apr 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

10/10 Sangat Bagus

katesanee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good view
Menginap 1 malam pada bulan April 2023
Tanggapan dari Freddie pada tanggal 10 Apr 2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

2/10 Sangat Buruk

Zhen

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We stayed in doubletree for 3 nights.. my room in poor condition. especially air con did not work properly… I could feel damp all time since I check in, which made me so sick… do not recommend at all
Tanggapan dari Freddie Coleman pada tanggal 21 Mar 2023
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit. Sincerely,Freddie ColemanGeneral Manager

10/10 Sangat Bagus

Ricky

Bepergian bersama keluarga dan anak
Disukai: Kondisi & fasilitas properti
Very nice stay and the room is spacious. The only downside is the pathway for the indoor parking is very narrow so its a bit hard to drive in and out of the hotel
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Freddie Coleman pada tanggal 16 Mar 2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the parking discomfort that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Freddie ColemanGeneral Manager