Hotel dekat Gereja St. Mary

"The location was great. The check in could be streamlined."

"Breakfast was fabulous. Hot and cold food. Large selection. "

"Comfortable, quiet, good coffee in rooms, good atmosphere generally and helpful staff - what's not to like. Will happily stay again."

"We stayed at this hotel for six nights, and unfortunately our experience with housekeeping and customer service was extremely disappointing. Starting from our third night, we repeatedly requested that our bed sheets and duvet covers be changed. We informed the front desk multiple times on the third, fourth, and fifth days of our stay, but the bedding was never properly replaced. After several complaints, housekeeping eventually left what they claimed were clean sheets and duvet covers on top...

"Overall everything was great"

"We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above."

"Excellent location, lovely staff, nicely turned out, however the bed was like a concrete block. Deeply unconfortable and had a miserable nights sleep. "

"It was a very nice place to stay. Location was excellent for transport which was most of the reason I chose it. The room was good size for London and the shower was excellent. Do be aware that they put a sizable hold on your credit card (mine was £300 for 4 nights) against any money you might spend at the restaurant or damage caused to the room. I thought this was excessive and might not have booked had I been aware."

"Small very clean functional space! I really liked it!"

"Hotel was not accessible due to power outages, guests were not allowed to enter hotel at that time. Staff was very helpful and offered complimentary breakfast for our troubles."

"We like the location as it's very tranquil, 10-15 minutes walk to Hammersmith Station. Good restaurants nearby. We had one meal in the bar which was very nice. The room is very clean and staff were very friendly and helpful. They will help you with your luggage if asked. There is no lift to the rooms. Our room 1 is right next to the stairs so you will hear people hauling luggage late at night after arrival or checking out early in the morning. I understand in the old days the sink has the hot...

"We loved our stay here, in The Highgrove Suite. It was perfect for family of 5. We kept commenting on how spacious it was, how nice the bathrooms were, everything so clean, and so great to have a full kitchen and washer/dryer so that we didn’t have to pack as much! The staff were very kind and helpful and the 24hr staffing was very reassuring. It was so convenient to the Earls Court tube station and we quickly learned how to navigate the city. The Kensington neighborhood was completely safe...

"Lovely hotel but has seen better days. In need of refurbishment. The A/C in our room was very weak & the shower was broken. The room was really spacious & very comfortable bed. Unfortunately our room overlooked the railway line which obviously increased the noise levels. The staff were very friendly & competent. The pool area wasn't particularly clean & the men's steam room wasn't working."

"Great room and in a great quiet location"

"Rooms were clean but ashes with plumbing and a bad smell . Overnight staff very rude not helpful at all. Issue was fixed next day . I would never go back to that hotel again ,"

"Great stay"

"Ein Dreibettzimmer mit einem richtigen dritten Bett ist selten. Danke dafür. Sehr ruhiges Haus."