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Ulasan untuk Holiday Inn Express Hotel & Suites Grand Blanc, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Grand Blanc, an IHG Hotel
3405 Regency Park Dr, Grand Blanc, MI

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 273 dari 596 ulasan" "
Penilaian 8 - Bagus. 157 dari 596 ulasan" "
Penilaian 6 - Cukup Baik. 80 dari 596 ulasan" "
Penilaian 4 - Buruk. 42 dari 596 ulasan" "
Penilaian 2 - Sangat Buruk. 44 dari 596 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Avant

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Great customer service
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Austin

Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Patrick

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Andrea

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a beautiful and clean hotel. Very quiet and safe. Front office staff were kind and professional. The pool area was clean and well maintained. I would definitely stay here again
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Juanita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and spacious room. Bed was comfy.. great shower-super hot water and amazing water pressure. Super friendly staff. Only dislike - it was a bit noisy due to being so close to the freeway.. bring a noise machine if that would bother you..
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Thomas, Grand Rapids

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Janice

Disukai: Staf & layanan, kondisi & fasilitas properti
Very clean and nice place to stay.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Carmel

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Scott

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

SUSAN

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
3 Generation New Year's Trip
Great place to stay with the grandkids Not too busy. Extra time out into making sure there hotel is secure during the holidays. All 3 generations will be back.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Stephan

Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Danielle, Cadillac

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Never stayed there so I can’t review it. Tried to cancel my reservations one hour after making it. But I was denied the cancellation. I booked the wrong city & the city were we’re staying in didn’t have what we wanted, do I paid for a room that I never used
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
BEWARE!!!
They had a scammer at the hotel calling rooms like they were calling from the front desk in an effort to steal credit card information from guests. Was one of the employees involved? Who knows? The police showed up. They apparently identified the scammer(s) and "removed them from the hotel." They didn't arrest or prosecute the them for fraud. Interesting.
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Tina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean staff was very nice a polite
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Tyreecia

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Even with a power outage for the area the staff was friendly and concerned about the customer well being. Thank you
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Not a kennel
Not sure whether or not you allowed pets, but my room smelled like a big dog.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Devon pada tanggal 5 Okt 2023
Thank you for taking the time to leave a review. If you had issues, we would have more than happy to assist you! We are sorry that your stay did not meet your expectations and we do hope you give us another chance in the future!

10/10 Sangat Bagus

Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly and helpful staff. Room and bed were comfortable. Breakfast was good. Will stay again for sure on our next trip.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Devon pada tanggal 5 Okt 2023
Thank you for taking the time to leave a review! We're glad we exceeded your expectations, and look forward to seeing you in the future!

10/10 Sangat Bagus

Ronald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One night stay
Was a safe and relaxing stay . Would safe again employees was the best from the house clearers , the breakfast staff to the from desk employees. I rate you all 10 keep up the great positive attitudes I will be back Thank you all, -Ron
Menginap 1 malam pada bulan September 2023
Tanggapan dari Devon pada tanggal 5 Okt 2023
Thank you for taking the time to leave us a review! We are thrilled to see that our staff made your stay exceptional! We look forward to seeing you in future stays!

8/10 Bagus

Randy

Menginap 1 malam pada bulan September 2023
Tanggapan dari Devon pada tanggal 5 Okt 2023
Thank you for your review!

6/10 Cukup Baik

Ken

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff were very friendly. The rooms were very outdated. Stains on carpet on couch in suit. Door didn’t lock properly and someone walked into our room. Other then that it wasn’t the worst hotel but it also wasn’t the best. Wasn’t a fan of the 1 elevator for multiple guests especially if they are booked during a wedding.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Tricia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Devon pada tanggal 4 Sep 2023
Thank you for taking the time to leave us a review! We hope to see you again at the Holiday Inn Express and Suites of Grand Blanc!

8/10 Bagus

Bonita

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Devon pada tanggal 8 Okt 2023
Thank you for your review!

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Devon pada tanggal 8 Okt 2023
Thank you for the review!

2/10 Sangat Buruk

Mike

Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Andrew

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Would never stay here again.
It took us 3 attempts to get a suitable room. 1st room the door would not shut properly and thus would not lock. The 2nd room was not cleaned and then we were taken to a 3rd room where it was cleaned and the door would lock but that's about the extent of the good visit. It was very loud and random people kept knocking on the door to get in. The hotel was supposed to be secure at 11pm but they never locked the door and I will assume that is where people would come in and try to access rooms. We will never stay in this hotel again and most likely never in this area again.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

John

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Devon pada tanggal 18 Jul 2023
We appreciate your review, and we're glad your stay was comfortable and up to your standards, we look forward to seeing you in the future! Warm Regards

10/10 Sangat Bagus

Helen

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Shaunte

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Devon pada tanggal 25 Jun 2023
Thank you so much for the review. We're glad we met your expectations and hope to see you in the future!

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 3 Mei 2023
Thank you for taking the time to leave us a review! Were glad we could make your stay comfortable while in Grand Blanc Michigan! We hope to see you again in the future!

8/10 Bagus

Steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 3 Mei 2023
Thank you for taking time to leave us a review! We're glad you enjoyed your stay and hope to see you again soon!

8/10 Bagus

Anthony

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It's always quiet and safe
Menginap 1 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 3 Mei 2023
Thank you very much! I'm glad you felt safe! We look forward to the pleasure of your company during your next trip to Grand Blanc, Michigan!

10/10 Sangat Bagus

Vonnie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, well-maintained motel. It has everything you want from fitness equipment to a pool to a fabulous breakfast.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 3 Mei 2023
Thank you so much! Glad to hear you enjoyed your stay with us in Grand Blanc, Michigan. We look forward to seeing you in the future!

10/10 Sangat Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 3 Mei 2023
Thank you for your review! We're glad we got the pleasure of your company. We hope you stay with us again in the future!

8/10 Bagus

Tyreecia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Devon at the front desk is phenomenal. Her customer service is exceptional. Hotel rooms are a little outdated but were clean. We enjoyed our stay .
Menginap 1 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 26 Apr 2023
Hello Tyreecia,Thank you for taking time to leave a review! We're glad that we could show you amazing customer service. We appreciate you staying with us again, we hope we see you in the future!

10/10 Sangat Bagus

ann

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool set it was heated. And it actually was warm. Very nice. Stayed here for business. The rooms were clean and spacious. The staff was awesome. And very friendly
Menginap 1 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 24 Apr 2023
Greetings Ann. We appreciate you taking the time to leave a review about your stay and we're glad we were able to show you exceptional service. We hope to see you again soon!

10/10 Sangat Bagus

Zena

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great!
Menginap 1 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 21 Apr 2023
Hello Zena. Thank you for taking the time to leave feedback, it is greatly appreciated! I'm delighted to know that we were able to meet your expectations. Have a wonderful day!

10/10 Sangat Bagus

Travis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 21 Apr 2023
Hello Travis! Thank you for your feedback, it is greatly appreciated. We hope to see you again in the future!

8/10 Bagus

Sherri

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff was excellent! But the facilities are worn and dated :(.
Menginap 3 malam pada bulan April 2023
Tanggapan dari hotelmanagement pada tanggal 13 Apr 2023
Thank you for your review Sherri! We are sad to hear that and have forwarded your comments.

10/10 Sangat Bagus

Kyle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome stay!
Staff is amazing, friendly and quick to address any issues and make sure we had a great stay. Always had treats for the kids and friendly conversation. Thanks for the tip on the Extreme Indoor Karting, we checked it out and it was great! We lobe Holiday Inn IHG hotels, always a good experience! Next
Menginap 2 malam pada bulan April 2023
Tanggapan dari Devon pada tanggal 11 Apr 2023
Hello Kyle! Thank you for your feedback! I'm super glad we were able to make you and your family comfortable during your stay with us!Also i'm glad you enjoyed the suggestion! We hope to see you again in the future!

10/10 Sangat Bagus

Pamela

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great time! As a large family we were a little noisy with 6 little ones but the staff was great in working with us. We will definitely come again!
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Devon pada tanggal 27 Mar 2023
Hello Pamela! Thank you for taking the time to leave feedback on our hotel! We appreciate you choosing to stay with us during your stay in Grand Blanc and we're glad we were able to accommodate you during your stay!. I hope we get the chance to serve you again in the future.

8/10 Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan
It's a clean affordable place to stay for a night!
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Devon pada tanggal 25 Mar 2023
Hello John! We appreciate your feedback, we hope we get the pleasure of serving you again!

10/10 Sangat Bagus

Cassie

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Devon pada tanggal 15 Mar 2023
Thank you so much to take your time to give us this review. We're glad you enjoyed your stay and hope to see you again in the future!

6/10 Cukup Baik

KASONDRA

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Devon pada tanggal 25 Mar 2023
Hello Kasondra!We appriacate your feedback and we hope we get the pleasure of serving you in the future!

6/10 Cukup Baik

Tina

Disukai: Kebersihan, kondisi & fasilitas properti
I was unhappy that I could not pay the deposit with cash. Also that it was $250 which didn't go right back on my card upon my departure. They stated it "should" be back in my account in up to 4 days.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari manager pada tanggal 13 Apr 2023
Hi Tina,Our hotel deposit is set to 250. Cash is becoming less and less common. We appreciate your feedback.

6/10 Cukup Baik

Kristy

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari manager pada tanggal 13 Apr 2023
Thank you for your review Kristy!See you next time!

8/10 Bagus

Michele

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the friendliest. I didn’t like the same breakfast options. There was no fresh fruit. The oatmeal container never had hot oatmeal. Could offer different breakfast meats for those who don’t like sausage.
Menginap 2 malam pada bulan Januari 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Basic and good
It was a decent hotel with normal, adequate lodging. The indoor pool is right across the hall from rooms, so I am very happy we did not get stuck in those. The business center is two laptops next to the two seats and one couch in the lobby. The breakfast was abysmal. The housekeeping staff was very nice, as was the front desk staff. It was a clean, nice, comfortable hotel.
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Stephanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean hotel overall. Staff was friendly. Rooms are clean but tub area needed cleaning with bleach. Beds are extremely comfortable. This is our third stay at this hotel and would return for a fourth time.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Cassandra Barnard-Assistant General Manager pada tanggal 23 Jan 2023
Good Morning, We are very happy that you enjoyed your stay! We hope to see you back. Have a great rest of your day!