Hotel dekat Greater Manchester Fire Service Museum

"Dear Management / Guest Relations Team, I am writing to formally log a serious complaint and request a full refund regarding my two-night stay in Room 624 at the Hampton by Hilton Rochdale (October 15 to October 17, 2026). I paid a total of £163 for the room, plus additional parking charges of £5 per day. Having completed 12 days of hard work, I booked this stay specifically looking for a peaceful environment to rest and sleep. Instead, the accommodation and service experienced fell...

"Ok… reviews are not that good .. and I can understand, however the hotel seems in somewhat of a transition period ; (an old hospital conversion it seems with period architecture) ….work being done and plaster foot prints all through the dining hall when we arrived . Man behind desk was helpful and talkative once he understood us (yes , it’s the north and a lot of Asian run hotels now ) and a nice friendly guy. First impressions … hotel needs brightening and updating. Walk up to first floor to...

"Convenient location. 10 minute walk into the city centre, Corn Exchange, Arndale Centre etc 20 minute walk from Manchester Piccadilly. Very quiet room despite facing a very busy road."

"A welcomed change to your typical hotel stay. Will be back."

"Great stay the hotel has an excellent atmosphere. Staff weee extremely helpful and always happy to assist where they could. Food in the restaurant at night was superb as was the full emglybreakfast. Rooms are small but functional but clean and all that you need. Bed was comfortable shower was great."

"Loved staying in this hotel No issues will definitely be back"

"This was an amazing stay with wonderful staff and good ambience. Young people or under 50s will really enjoy it. I was not able to maximise my enjoyment because there was no kettle for tea or coffee in the room. Though there is complimentary unlimited drinks in the foyer. You have to come down from your room. That's a No no in my sixties... otherwise I would be back ten times and over"

"The staff was amazing Really impressed with the room and how big it was I came with my friends Very clean I would definitely stay there again"

"The staff were absolutely lovely BUT I booked this hotel for the night as I need to get some work done and it turns out their WiFi wasn’t working because a gardener trimmed through the wire? So it defeated the object of why I was staying. Then when I wanted to sleep I had both rooms either side with their TV on full blast (fire alarm went off around 10pm too). Woke up with a terrible headache and no work done… so not a successful stay sadly."

"Staff were wonderful"

"Staff were fantastic and very accommodating. Great food and reasonably priced. Would definitely book again."

"Really enjoyed staying here, quirky hotel and a great gym by hotel standards"

"Very nice relaxing stay. The man at the door to greet us was lovely. Staff in reception and in the bar were fantastic. We will definitely be back."