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Villas Santander - Deluxe Stay

3.0 star property
Hotel in Guatemala City with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Villas Santander - Deluxe Stay offers a peaceful retreat near Paseo Cayala. Guests can enjoy the garden, drinks at the bar, and regional cuisine at breakfast. The property features high-speed WiFi and luggage storage, with previous visitors praising the exceptional service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The current price is Rp529.496
Rp645.985 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Smart TV
Portable fan
Blackout curtains
Private bathroom
Digital channels
Wardrobe
Laundry detergent
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Portable fan
Blackout curtains
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio

Premium Studio | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Premium Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Smart TV
Portable fan
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Queen Beds

Economy Double Room, 2 Queen Beds | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

Highlights

Soundproofed
Smart TV
Portable fan
Blackout curtains
Private bathroom
Digital channels
Wardrobe
Laundry detergent
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010

What's nearby

  • Oakland Mall - 16 min walk - 1.4 km
  • Plaza Fontabella Shopping Center - 2 min drive - 1.8 km
  • U.S. Embassy in Guatemala - 3 min drive - 2.8 km
  • La Aurora Zoo - 3 min drive - 3.2 km
  • Paseo Cayala - 4 min drive - 2.9 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪Oakland Park - ‬4 min drive
  • ‪La Traila - ‬3 min drive
  • ‪Arbol de la Vida - ‬6 min walk

About this property

Villas Santander - Deluxe Stay

Hotel near La Aurora Zoo
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Villas Santander - Deluxe Stay. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), a vending machine and concierge services
  • Outdoor furniture, luggage storage and a 24-hour front desk
Room features
All guestrooms at Villas Santander - Deluxe Stay offer comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with premium channels
  • Wardrobes/cupboards, portable fans and limited housekeeping

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Villa Sicilia
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  • Laundry
  • Housekeeping
  • 24/7 front desk
7.8 out of 10, Good, 64 reviews
The price is Rp562.619
Rp686.395 total
includes taxes & fees
11 Dec - 12 Dec
Villa Sicilia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 15 metres
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laundry detergent
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 5 April and 6 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

Is Villas Santander - Deluxe Stay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Villas Santander - Deluxe Stay?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Villas Santander - Deluxe Stay on 16 Nov 2025 start from Rp529.496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Villas Santander - Deluxe Stay?

There is free parking nearby.

What time is check-in at Villas Santander - Deluxe Stay?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Villas Santander - Deluxe Stay?

Checkout is at 11:00 AM.

Where is Villas Santander - Deluxe Stay located?

Located in Zona 10, this hotel is within 1 mile (2 km) of Embassy of Israel in Guatemala and Zona Pradera. Centro Comercial Pradera and Embassy of Canada are also within 2 miles (3 km).

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Villas Santander - Deluxe Stay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 203 reviews
Rating 8 - Good. 47 out of 203 reviews
Rating 6 - Okay. 22 out of 203 reviews
Rating 4 - Poor. 18 out of 203 reviews
Rating 2 - Terrible. 28 out of 203 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay staff was nice The only one thing is it’s not noise proof. You do hear everything. But other than that great place will go again !!!
Stayed 2 nights in Oct 2025

4/10 Poor

Hamilton

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water, felt a little dirty. It worked but not the best feeling in the city.
Stayed 1 night in Nov 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!

I definitely would come back, really good environment, people , respectful, and friendly
Stayed 10 nights in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
BBB
Stayed 1 night in May 2025

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent costumer service
Stayed 4 nights in Jan 2025

2/10 Terrible

ALICIA

It didn’t have shampoo and stuff
Stayed 1 night in Aug 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
We only stay for one night to be close to the airport. The place seems to be "remodeling", but the bathroom I had was really nasty, it has mold everywhere, there is not ventilation, and the shower had corrosion and mold. The bedroom ceiling had mold too and the smell was strong bad. There are not elevators and from the 1st floor to the 4th floor you have to use the stairs, and it is long and hard.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Feb 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean

8/10 Good

Luis

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

2/10 Terrible

Marco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.
Stayed 2 nights in Dec 2023

6/10 Okay

Sergio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a strong smell in the bathroom and nothing was done to rid of it… they sprayed something but the odor was coming out of the drainage. Not good
Stayed 1 night in Sep 2022

2/10 Terrible

Xavi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.
Stayed 1 night in Aug 2023

2/10 Terrible

Juan Camilo

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación con humedad, toallas con mal olor. Se realizaron solicitudes pero no hubo mejoras.
Stayed 6 nights in Nov 2025

2/10 Terrible

Brenda

Disliked: Cleanliness
There was a fine grit on the floor of the room like it had not been cleaned recently. The shower did not drain. I had to ask for the hot water to be turned on from some place outside of the room. The sheets were dirty (blood stains). The mattress was sloped in the center, almost as steep as a hospital bed. I had a balcony that was accessible to anyone in hotel, which meant I had to keep the balcony door locked & the curtain closed. My room was on the third level down and there was no elevator. There was a loud humming noise over my head the entire time I was there; I slept poorly or not at all.
Stayed 6 nights in Oct 2025

4/10 Poor

Gustavo

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel se veía descuidado, lo bueno es que es céntrico y tiene restaurante.
Stayed 1 night in Oct 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

6/10 Okay

josue

Muy buena ubicación, alejada del ruido de la ciudad pero cerca a la vez de zonas comerciales
Stayed 2 nights in Oct 2025

8/10 Good

Tayeb

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Sep 2025

8/10 Good

KEVIN

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Que se pidió que hicieran el servicio de limpieza, pero no limpiaron el servicio sanitario. Solo dejaron nuevas toallas pero no limpiaron
Stayed 1 night in Oct 2025

6/10 Okay

Julio

Disliked: Cleanliness, property conditions & facilities
The space it’s ok but the bathroom is a little dirty And old towel , no elevator!!! Need to carrying my luggage to the stairs
Stayed 1 night in Oct 2025

6/10 Okay

Jemaleigh

Disliked: Staff & service
Limited towels were in the room. No shampoo or soap on the bathroom No mirrors room 311 Make sure you get all of those items mentioned above Price was reasonable $36 per stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones me sorprendieron, bastante bonito y limpio el lugar, lo único fue que tienen restaurante y te mencionan servicio a la habitación, pero cuando les escribí para ordenar desayuno no me contestaron, me dejaron ignorado, y tienen dispensador de champú pero no te agregan jabón, tienes que comprarlo tú mismo, ojalá mejoren esos aspectos, por todo lo demás muy bonito lugar 👀
Stayed 2 nights in Sep 2025

4/10 Poor

miguel angel

Disliked: Cleanliness, amenities, property conditions & facilities
Para el precio que pague las instalaciones estaban muy bien, pero algo inaceptable es que las sábanas de las camas estén sucias, se notaba que ya varios días no las lavaban porque tenían olor a sudor, el baño sucio, tanto la regadera como el lavamanos, como repito nos tocó taparnos con sábanas sucias(olor a sudor), las almohadas no tenían sobre fundas y olían a sudor, lastimosamente esto me dejó muy mala experiencia
Stayed 1 night in Sep 2025

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed sheets dirty, pillow covers dirty with holes, the bathroom super dirty and smells like sewage. Overall the whole room was dirty.
Stayed 3 nights in Sep 2025