Hotel dekat Hailsham Pavilion

"Registration was cursory. Certainly not rude, just “fill in your details and here’s your key.” No offer of assistance for two seniors to carry suitcases up narrow stairs. No further information offered. Room was adequate. Shower is traditional British style - in a very high narrow tub, very dangerous for seniors in my opinion. Notice in room that no outside food allowed, and may result in an additional charge. Overall good value for money, but more of a two star than a three star hotel. "

"Situated in a lovely area of the Sussex Downs this small country pub provided ideal accommodation for our visit to Glyndbourne. Clean, simple but well appointed accommodation, with a good breakfast provided in the morning. Long Man Best Ale in cask available at the bar, which was a treat."

"It’s true what they say about the beds. They were great, especially after a long trek from Heathrow."

"Great stay central to everything in town."

"We have stayed at this hotel several times before. It’s a great location in Eastbourne. The bed was clean and fresh and the breakfast very tasty. However, it is very tired. Our room was very disappointing- damp on the ceiling, one light fitting in the en-suite was hanging out of the ceiling and 2 other down lighting bulbs did not work. There was no heating in the room and it was needed. Also, there was no BBC on the very small and inefficient TV."

"What a fantastic short break, owners are so friendly and do their upmost to ensure you have a relaxing stay. Rooms are extremely well decorated with all mod cons. Lovely little bar and breakfast is a must"

"The room was clean and had air con on on arrival.The breakfast was excellent too."

"Have stayed in 4 hotels and B&B’s in Eastbourne and this is by far and away the best one I’ve stayed in. Victorian features, stain glass windows combined with a modern style. Breakfast choices were eggcelent with proper sausages and bacon, the “house” scrambled eggs was delicious. The staff were very friendly and helpful. Parking was a bonus as that area of Eastbourne can be tricky to find spaces to park at night. Would definitely stay at The New England again."

"Lovely room! Nice welcome and couldn’t do enough to accommodate me! Very pleased and will definitely stop again when I’m next in Eastbourne. Thank you."

"Photos look good on Expedia, hotel looks very different. We really had a bad experience. Booked one of the most expensive sea view rooms. Quite expensive. No cleaning service, no sitcom (it was hooottt), no elevator, no service. Staff quite rude. We asked why there was no room no room cleaning. The lady said „our fault“ as we did not put out a sign. It’s the opposite of all other hotels in the world. You need to indicate that you want service. „Do not disturb the other way around“. Nobody told...

"We knowingly booked a small room. The room itself was clean and decent enough. It was an extremely hot day so could have done with A/C or at least a better fan than that provided. The bathroom was too tiny to be practical. There was no shelf in the tiny shower and there was not enough room to bend down and pick shower gel off the floor. Overall the price was very reasonable so we were not expecting the world. Staff were friendly, the room was clean, and the bed was comfortable."

"Toppen frukost Rent å rymligt"

"Lovely room, friendly staff, fabulous breakfast and great location "

"Our room was newly-renovated with a lovely, large bathroom. Our hosts were friendly and helpful and the pub was excellent. Would definitely stay again!"

"The hotel was stunning, with an antique elevator and wonderful staff who upgraded my room to a full sea view suite! the bed was so comfy and ginormous, and the bath was incredible. The whole place was super clean and modern. I will say, the room is showing signs of wear. Orange (tan?) stains on the marble, bubbling wallpaper under the mirror over the sink and marks on the paintwork, but none of this could take away from the immaculately clean room and gorgeous bed."

"The room was clean, staff were accommodating and the room service food was great. My only issue was the room smelt of paint which gave me a headache after a few hours."

"First room was unusable due to extreme noise all night, and I only got moved the next day after reporting it. The first night was therefore effectively lost and no refund was given. Also concerning: the hotel took full credit card details, including the security code (CVV), and wrote them down on a piece of paper, which is unsafe practice. Overall, poor handling of a serious issue and questionable payment security procedures. Expedia offered only a small goodwill credit, which did not reflect...

"We booked The Relais Cooden beach via Expedia particularly for its location and spa facilities. We had booked the "Cosy double room" because that was all that was left. On arrival we tried to book spa treatments but there were no available bookings during our three night stay. This was disappointing as there was no mention on the Expedia website that you needed to book in advance. Apparently, guests who booked directly with the hotel enjoyed free use of the spa whereas booking through Expedia...

"Lift did not work. Hair Dryer was missing"