Resorts in Hampshire County

"Nice, quite and friendly"

"I can’t say enough about this property. Absolutely beautiful, clean, staff was friendly. Only bad thing was the parking very limited if there’s an event."

"The room was clean and comfortable. We picked this particular hotel because of the hot tub and pool. The hot tub was out of service and the pool Was freezing cold. Breakfast in the morning was ok."

"We enjoyed our stay. Thanks for letting us know about the things we left behind and for shipping them! Thanks for welcoming our dog Luciano❤️ Our thoughts on what should be improved: 1.Better bath mats. We found it on the second day of our 2 night stay. At first I didn't realize what it was. Small and odd but it worked. A mat for outside the bath is needed as well. 2. A shelf near the outlet in bathroom over the toilet. Putting things on the toilet is dicey. 3. The guest upstairs was walking around during the wee hours and it sounded like an army marching thru. Padding under the area rugs would help. 4. Spare blanket in the room is essential for unexpected chill. 5. Something to highlight where the electric plugs are in the desk. I only saw them the morning we were leaving. POSITIVE ASPECTS: Great staff- friendly, helpful, efficient Nice room size Plenty of towels Good wi-fi & electrical outlets Good AC, Great breakfast supplies and space for eating, generally a very pleasant experience!"

"This place is a dump. So they use the parking lot for an airport parking service (LAZ Parking, if I recall the name correctly). You end up using them for the hotel shuttle. This place is rundown, with the lobby - that isn't all that nice - being by far the nicest area. The room is awful. Cheap, Big Lots type of furniture with the laminate coming off of it. You can tell the original carp came up the side of the walls to make a baseboard. They just sliced it at the floor to put laminate in its place...all of which was curling at the edges most likely from previous water damage. The shower drain was probably chrome decades ago but is just fully rust colored now. Bubbling wallpaper, as expected. TV was small, as you'd expect for a budget place, though I never used it. Fridge was loud but made for good white noise and it ran constantly - I never opened it. No idea on the heat/AC as it was cool out and I decided to just keep my hoodie on and not run it. I should have spent $20-30 more on somewhere better. I won't make that mistake again. Positives are that it is within walking distance of several places to eat and I didn't hear any noise the entire time I was there."

"Beautiful property! Top shelf employees, very helpful. There were some issues that the property had no control over but went above and beyond to fix the issue. Very impressive "

"Stayed one night at the Quality Inn while in the area to visit Six Flags. It was overall a great value and I have stayed over a dozen times over the years. I had room 415 and while it was fine overall, when entering the room, there was quite a strong unpleasant odor, something I have never experienced here before. That was quite unsatisfying, and I smelled it again after leaving for dinner and returning, and sadly had to adjust to the odor as my stay went on. I checked in around 7:30pm or so, the woman at the desk was friendly and quickly got my room key ready, however I heard her complain to a friend about working since 6am, and the hotel seemingly being understaffed wasn't the greatest thing to hear. My room was clean overall, minus the odor, however some bathroom fixtures, the light and tissue box specifically, are covered in rust, and some of the drop ceiling tiles were out of place. The shower was fine, at night took a minute to warm up, but there was good water pressure and it was plenty hot after that! They provide 2 bars of soap for a 2 queen room and plenty of towels. The beds were comfortable, 4 pillows in each, and I slept well and didn't want to wake up to catch breakfast! That ends at 9am on weekdays but wish it was 9:30 like weekends. There is also a balcony but I didn't use it but nice to have! Breakfast was fine, eggs, sausage, hash browns, yogurt, especially liked the mini donuts and waffles! It was restocked and they didn't abruptly close it at 9am."

"I’ll start with positives. The hotel was clean and the room was spacious and comfortable. Breakfast was very good and we liked that they changed the selection each day. The negatives, about an hour before we arrived with my elderly mother I received a text message informing me the only elevator was not working that day and would be fixed by the next day. We stayed three nights and it was still broken when we left. We had to climb four flights of stairs to get to and from our room. Things break, but we found out from staff that it had been broken for several days prior to our arrival and to not be told until the last minute leaving us no time to make other arrangements was upsetting. The stairs were very challenging for us and many others. On arrival there was a “bellhop” to assist with our bags. The “bellhop” was a small young child. He was very helpful but they needed to have grown adults carrying people’s heavy bags. There was no bellhop present at any other time during our stay. We called the front desk for assistance when we checked out and someone did assist us but we knew he wasn’t happy to be carrying our bags. Our refrigerator was also broken. We had planned to keep food in the room and when we let the front desk know we were told they couldn’t do anything to fix or replace it until we left. The front desk clerk that was there late afternoon/evenings was rude and condescending and made us feel uncomfortable any time we spoke to him. He had a terrible attitude."

"Very nice property but they need to have more amenities (restaurants, gift shop). I would stay again. "