Search Hotels Near Hanwell Zoo, London

"Customer service employs judged customer before service"

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"greAT"

"First of all, they did not reply to my email regarding the airport shuttle. Second, while booking, the Expedia rates showed $67 CAD for a room and $ 90+ for a room with breakfast. I opted for the latter. But at check-in, we were told that for breakfast, we would have to pay 18 GBP for 2. I tried to send an email to Expedia, but could not find an option in the complaint list. So the first morning, we paid for breakfast, which was nothing but BASIC cereal and coffee. So those who are booking breakfast avoid it because you will find many cheaper options within 5 minutes from the hotel."

"Inexpensive but really tiny rooms, with two large suitcases laid out in the floor there is no room to move."

"Stay experience was excellent as we waited for our 6am flight from Heathrow Terminal 2. View from window of landing planes was amazing."

"Room was clean and spacious. Staff was great! Loved our stay! "

"Two night stay while awaiting a morning flight back to CONUS. Quite adequate for the purpose and the breakfast was a plus. Kinda close to the touchdown zone of 27R which makes for a great view from the elevator lobby and soundproofed enough the departure runups are not heard. One note: Apple Maps told me to take the 5D hotel hoper bus which dropped me off at the Radisson Blu about a quarter mile away. Be sure to take the 5C bus that takes you to the Courtyard. "

"This is for hotel management. I paid over £200 to stay one night and I was in a room which had a bathroom flooding that I had to use towels to mop up at 4am and got little to no sleep. All I got the next day was ‘sorry about that’. Not even the slightest hint of, we will deduct a small fee from your stay as you had this experience. Just, sorry about that."