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Perfect hotel next to KL Sentral. Clean modern rooms, nice breakfast with a huge choice and very helpful and friendly staff an excellent experience.

From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone

Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.

Excellent features, lovely hotel, amazing staff, great value!

I would call this Hyatt a true 5 star hotel. Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.

Helpful and friendly staff. Great outdoor pool.

Great location and hotel

3 night stay before our trip to Thailand. Very impressive hotel so we are booking for our return 4 nights before travelling back to uk. Staff are so welcoming and friendly, rooms great and breakfast was amazing

Staff very attentive 👏

The rooms and the surrounding areas are tidy. Also, the staff are friendly and always ready to help.

Beautiful hotel. Pool area was stunning. Staff incredibly helpful and beautiful rooms. I would love to stay here again.

A fantastic view of the Patronas Towers and the excellent evening entertainment and food served in the Sky Bar.

Excellent brand new hotel in an excellent area of KL.

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Very comfortable hotel right in the thick of KL but calm and relaxed as soon as you walk into the lobby. Great staff - they changed my room without a question when I asked if I could have a different view

Lovely hotel and really friendly staff. The only downside was the poor view out of the hotel window.

Lovely biz hotel and upkeep is excellent even after all these years.

The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.

EQ Kuala Lumpur was a fantastic hotel for our stay in the city. The place was immaculate and the staff were incredibly friendly and helpful. It's location is really good for the center of town and easy to access tourist spots. Our room was spacious and clean, with a lovely view and comfy bed. The breakfast was great and had loads of options. We also had lovely room service and enjoyed drinks at the amazing Sky51 bar, which guests can access too. Thank you!

Amazing staff, friendly and warm. Room was large and felt luxurious. The bug bath a real treat. Breakfast was quite poor, but dinner the night before was spectacular. The jazz singer and trumpeteer were exceptional and oozed decadence, and sohistication. As a younger guy, it was easy to appreciate what the hotel is trying to achieve. It really succeeded in making you feel special and welcome. Exceptional place.