"I really liked this hotel. We booked it for a night in the city, since we had an evening event at Navy Pier. It was a short and easy Uber ride to the pier.
The hotel was clean and I appreciated their filtered sink water in the room and coffee, water and popcorn in the lobby.
The fridge in the room got everything nice and cold-most hotel fridges aren't the greatest. AC and free clothes steamer in the room worked great. Loved how dark we could get the room with the curtains closed.
Cleanliness and customer service was top notch. My only 2 complaints were the overpriced (but they were delicious) snacks I purchased from the lobby, however, that is expected. I should have grabbed free popcorn earlier before they put it away for the night. They also only had 1 elevator working, which was a little inconvenient, but not even that bad. That should be fixed once the reno is done.
I had a great stay here and recommended it to others. I always felt safe, even with it being in a busy area. I didn't try the restaurant, but it looked great!"
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