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"Was not told you have to pay for parking also roo.s were very basic and tatty. Hallways leading to the rooms were more like a youth hostel. Stayed here before and thought it was ok then but this was worse and now with having to pay for parking and unfriendly staff means we wont be coming back again "

"First day breakfast was sparse and no one to top up or tent Second day there was one person running around alone and by the time the food was topped up most guests had left The rooms were sub par , damp in the bathroom Lack of plugs and lighting in the rooms Gym is well equipped , the swimming pool is outdated Beautiful location and stuff over all very friendly "

"Everyone was friendly and helpful. Loved the charm of the Lodge."

"The hotel is at the motorway service station but it is surprisingly quiet for the location. The hotel is a little dated but the room was very clean and comfortable and the staff were very friendly and helpful. Staying for one night on the way to the Malvern Show it worked perfectly for us."

"Great hotel, really nice rooms, would definitely stay again"

"Hotel located in a good location & staff were exceptionally friendly & helpful. Would commended & revisit again."

"Our room was clean and comfortable. The reception and bar staff were friendly and helpful. We didn't use the restaurant."

"Quick & easy check in! Would reccomend"

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"