Sure Hotel by Best Western Hilden-Duesseldorf

Guests find tranquility in the hotel's peaceful gardens or venture out to discover the cultural attractions of nearby Duesseldorf.

Choose dates to view prices

Sure Hotel by Best Western in Hilden-Duesseldorf offers a lovely garden, terrace, WiFi, and tour assistance. Enjoy dry cleaning and laundry services for a convenient stay. Consistently earns positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
The current price is Rp1.841.542
Rp1.970.450 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Uncovered self-parking fee: EUR 15.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Sure Hotel by Best Western Hilden-Duesseldorf pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sure Hotel by Best Western Hilden-Duesseldorf?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Hilden-Duesseldorf on 31 May 2026 start from Rp1.841.542, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Hilden-Duesseldorf?

Self-parking is available for EUR 15.00 per night. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-in begins at 3:00 PM.

What time is check-out at Sure Hotel by Best Western Hilden-Duesseldorf?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Hilden-Duesseldorf located?

Situated near the airport, this hotel is 0.9 mi (1.5 km) from Hildorado and 2.9 mi (4.7 km) from Benrath Palace. Rhine and Neanderthal Museum are also within 6 miles (10 km). Hilden Süd S-Bahn is 9 minutes by foot and Hilden S-Bahn is 11 minutes.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 59 out of 181 reviews
Rating 8 - Good. 79 out of 181 reviews
Rating 6 - Okay. 35 out of 181 reviews
Rating 4 - Poor. 4 out of 181 reviews
Rating 2 - Terrible. 4 out of 181 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Emiliano

Liked: Cleanliness, staff & service, amenities
Good services, old rooms, nice restaurant.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Central part of town was an easy walk.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back

Simple, good location, onsite parking, great value for your money
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Annie

That hotel needs a make over. The front desk is the only area they renovated after the storm. The rooms and bathrooms need a well needed refresh with everything. Location is great I’ve been staying there for 14 years at least once a month in the last 2 years.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service
We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Nice hotel, use it frequently when on business in the area. clean, decent breakfast, whats more to ask!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Really good hotel. Pretty clean and in nice area. Beds were good and staff were friendly.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Mert

Disliked: Staff & service
Good location, cold people
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all with this hotel. Would stay again and recommend to others.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Meghana

Liked: Cleanliness, staff & service, property conditions & facilities
I reached the hotel very late at night and I got a nice, polite welcome at that time.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Yasin Bekir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goood
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

John

I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Annie

The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Nicolaj

Liked: Cleanliness, property conditions & facilities, room comfort

Tolerable, but unprofessional staff

Staff was at times very unprofessional. We waited hours for our drinks and food, even though there were only a handful of guests at the bar/restaurant. Some of the staff seemed very inexperienced and one even private made prive phone calls while working.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Nettes Personal, tolle Lobby und Restaurant, Zimmer älter aber sehr gepflegt, sehr gutes Preis-Leistungs-Verhältnis.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Florian

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer sauber und Einrichtung in der Lobby und Frühstücksbereich. Nette Mitarbeiter.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service
Quarto limpo! Funcionários atenciosos! Pequeno almoço muito bom! Localização mesmo no centro de Hilden!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lars-Åke

Liked: Cleanliness, staff & service, amenities
Mysigt rum och hotell ., jättebra frukost!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles wunderbar
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Myung Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
유럽 여행중 주차 고민 없이 젤 편하게 체크인 한 곳 호탤도 깨끗하고 작원이 친절했다 강추!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren sehr zufrieden.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Alexandra

Liked: Staff & service
Das Frühstück war ausreichend und gut. Die Betten waren sehr bequem.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mit grossem Frühstücksbuffet
Stayed 2 nights in Aug 2024