Hotel dekat Hinckley Reservation

"Clean rooms "

"All was good! Hotel, staff, breakfast and the fresh ground coffee was outstanding!"

"Good clean rooms. Decent breakfast. Enjoyed our one night stay."

" Poor customer service "

"Parking was easy..the staff was nice...i had one of the jetted tub rooms, but not informed that the switch was across the room...i had to call the front desk to find that out...then in the side drain of the tub still had hair in it from the previous stay...then at 8 am someone opened the room..no knocking it woke me up"

"James at the front desk was really great, all of the staff were kind, room clean and quiet. "

"The bottom of the tub needed scrubbing. Hair and contact lens found on bathroom floor. A fingernail clipping found in bed Liked that floor was a wood looking vinyl as opposed to carpet. Everything else seemed well taken care of. "

"First room they put me in had a hole in the floor and half smoked joint/cig on the bed. The door also didn’t close all the way and you could see in the room with the door bolted. They put me in another room that had soil all over the floor, crumbs of what appeared to be crackers or bread on both beds, a muddy footprints all in the shower. The only good part of this stay was how accommodating the staff were, and how they resolved the situation. The condition of the building was disgusting. "

"The suites were larger than expected and very clean. Everything we needed was included and the pool and hot tub were also great. The breakfast spread was fantastic and the area around the hotel was near lots of food and shopping options. We enjoyed our stay very much."

"We stayed 3 nights and housekeeping didn't clean the room anytime during our stay."

"Easy stay overall. Room was clean, staff were friendly, and breakfast was excellent. Highly recommended "

"Clean room, helpful staff wonderful location, delicious buffet breakfast"

"good"

"Breakfast was good room had roaches shower nasty hotel hallways smell like dog. "

"Nice but very dated. Water marks on ceiling. Wallpaper peeling and holes in the walls where old sprinklers myst have been. Maid changed out towels and the new ones were not all clean but covered in hair. "

"Pool closed , elevator broken, tv in gym don’t work, breakfast that I paid for was horrible and not edible .. it’s not the staffs fault.. it is poorly managed and Corperate doesn’t seem to care about the property"

"Great service!"

"The property needs to be upgraded, cellphone plugs not in the room, mattress was comfortable but could use a cleaning "

"Clean. Property was a little dated Didn't eat breakfast Allowed us to check in early Very nice gentleman that checked is in "