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Sheraton Grand Hiroshima Hotel

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Luxury
4.5 star property
9.2

Wonderful

Luxury hotel near Hiroshima Green Arena

Take advantage of a poolside bar, a terrace and a garden at Sheraton Grand Hiroshima Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Make sure that you enjoy lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp2.667.748
Rp3.227.975 total
15 Jun - 16 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 5000 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Service fee: JPY 10 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4100 for adults and from JPY 2100 for children
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000 per night
  • Facilities fee: JPY 1650 and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does Sheraton Grand Hiroshima Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Hiroshima Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Hiroshima Hotel on 15 Jun 2026 start from Rp2.667.748, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Hiroshima Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hiroshima Hotel?

Self-parking is available for JPY 1500 per night.

What time is check-in at Sheraton Grand Hiroshima Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Grand Hiroshima Hotel?

Checkout is at noon.

Where is Sheraton Grand Hiroshima Hotel located?

Located in Hiroshima City Centre, this luxury hotel is within a 15-minute walk of Hiroshima Toshogu, Kyobashi River, and Mazda Zoom-Zoom Stadium. Shimizu Theater and Shukkeien are also within 1 mile (2 km). Hiroshima Station is only a 5-minute walk and Matoba-cho Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 720 out of 1004 reviews
Rating 8 - Good. 199 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, close to transportation and sightseeing areas, lots of places to eat!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for train and food
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
4-star rated, located next to train station with many restaurants and shops located in station; hotel, restaurant, amenities, cuisine, and staff were excellent--highly recommended!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, very comfortable beds.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as advertised, completely adequate for our needs. Location cannot be beat, it’s attached to the Hiroshima station where all the trains, buses and trams leave from.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities
A club room was a bonus . Pool use and lounge access
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel are incredibly courteous. Every time I've stayed here the rooms have also been spotless. Haven't stayed anywhere else since I stayed here the first time because the experience was so good.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Room was spotless and spacious, staff were very attentive
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so friendly and willing to help with anything we needed. Our room was spotless and very nice. The hotel was quiet, even being right next to the train station. Would definitely stay here again!
View from the 20th floor.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night and were very happy with our choice. The hotel’s location next to Hiroshima Station is excellent—especially convenient when traveling with large luggage, as we are on an extended trip. Our King room was surprisingly spacious and thoughtfully designed. It was well-appointed with everything we needed, including a small entry hall with a pocket door, a separate shower area with separate bathtub (also with pocket doors), ample counter space, a workstation, a dedicated coffee area and enormous closet space. The layout made it feel both functional and comfortable. Overall, everything exceeded expectations. Well done, Marriott.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located next to the train station offering good connectivity to the city.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Wing Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for everything (transport, shopping and dining)
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Chen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious rooms. Lots of food options. The only drawback was that I sent a package to the hotel but it was delivered to the wrong location, and the hotel did not go above and beyond to have the issue resolved.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, amenities
To celebrate my sister’s achievements, I wanted to treat her with a hotel accommodation and a special meal. She wanted a Hokkaido buffet at a buffet restaurant called Bridge at this hotel. The assistant manager, Mr. Yamada went above and beyond along with the staff to ensure we had a special table by the window at our desired time regardless of super-booked reservations. My sister was delighted and made her a special memory that would stay forever. The hotel staff know how to provide surprise and delight to customers.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shoko

Liked: Cleanliness, staff & service, amenities
Spacious room, attentive and professional staff, and willingness to respond to customer’s needs
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, property conditions & facilities
Location was excellent!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location. This was my second visit here. Loved it!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, nice amenities and the staff is super kind and gentle
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cleanliness and friendly staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities
This is my second stay at Sheraton Hiroshima, and it continues to deliver the dependable comfort of a true 5-star hotel. The room was spacious and well-appointed, perfect for unwinding after a long day. The breakfast buffet deserves special mention—fantastic variety, great quality, and something for every craving. Consistent, reliable, and thoroughly enjoyable. I’ll happily stay here again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a break and decided to treat myself. This hotel is a go-to place and my stay was perfect. The hotel was hosting a trick-or-treat Halloween event collaboratively with Hiroshima TV station and I saw happy kids with parents. Perfect hotel in such a friendly atmosphere.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel is beautiful
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

james

Liked: Staff & service, property conditions & facilities
Great Hotel in Hiroshima. Breakfast was fantastic
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Beautiful hotel and very conveniently located next to the train station. The staff were excellent and we enjoyed the buffet breakfast each morning.
Stayed 2 nights in Mar 2025