Hotel Butik di Hook

"Lovely grounds and excellent staff. The deluxe room was nice. It was tired, it would benfit from a fixutres and fitting refresh. We were comfortable and I wouldn't let this stop me booking again. The jacuzzi was not operational on both day and this was disappointing. I feel something could have been done to compensate for this. The pool was also a touch cold for me. I booked 2 treatments. I was initially over charged for these but this was rectified when I made it known. Cocktails were...

"Pre-booked dinner for 2000. On arrival at hotel at 1830 nothing known. Only available table was 1845 so went straight to dinner. All evening there were empty tables near me so I could easily have had a later booking. When I went up to my room reported this to reception. Was promised a response. Nothing heard. Frequently stay at this hotel."

"The staff were very pleasant and helpful. I had a comfortable sleep but the negative was that there was a plumbing issue in the morning so there were problems in the kitchen so we were unable to take a shower in the room and also unable have breakfast which we had paid for. Therefore, we checked out earlier than intended And drove home. When we called the hotel to say that we left and didn’t have breakfast, the member of staff just said oh,very sorry but it was only an hour and we did then...

"My first impressions were very positive as the hotel is in a great location in Maidenhead and only a short walk to a variety of restaurants and eateries both chain and independent. The parking area is quite extensive allowing more than enough room for hotel and restaurant guests. There is a stylish reception area with friendly staff who checked me in early after confirming my room was ready. The room was artisticly decorated especially with the bathroom area. There is a well functioning air con...

"Don't judge by outside"