Hotel dekat Indian Trail Lake

"I was given the wrong room type at check in. I paid for a room with a couch and extra floor space and was given a much smaller room without a couch! Tried to resolve the issue and was told no refund I am disappointed because I have family near there and travel from out of state so would stay at this location often. We are IHG members. Would like this to be made right as I calculated for four day stay was overcharged over 350 dollars. Stay would have been better if I would have been issued the...

"Room dirty, friendly staff, enough parking"

"The hotel was clean and well maintained. The pool was fun as was the hot tub. Staff were helpful. We had a nice stay."

"Rooms are always clean, staff is always friendly and helpful!"

"Clean room. Friendly staff. The room did not have the amenity of a fridge, and while there are ice machines in the hall, the room did not have an ice bucket. Unfortunately at about 8:30 pm, the smoke detector started making a static noise that carried on through the night. Had it been earlier, I would have asked for a different room or for it to be looked at, but the time of evening didn't seem practical for either. I would stat there again but prepared for a small lack of typical conveniences."

"The breakfast was very good. The room was very clean and well stocked with all the necessities. The entire staff was very friendly and worked with excellence."

"Breakfast was ok Room was clean"

"Yes "

"Breakfast value is good. Dinner is a little subpar for what you get. Service is polite, but slow. "

"Really nice "

"Staff constantly watching every move you make "

"“View” was the parking lot. Balcony door handle broken, couldn’t go out. Bed was super uncomfortable. Spacious room (1 bedroom suite) "

"The room was acceptable, but the overall property is in disarray. I booked this hotel because it was listed as a 4-star property, but in its current condition it feels more like a 2-star hotel, at best. There is ongoing construction, so it may become a 4-star hotel in the future, but that is not an accurate description of what guests are experiencing now."

"Room was outdated n lighting was dark Bathroom shower was a small area n water was weak also couldn’t regulate the heat/ac to be comfortable Coffee n breakfast was great"

"parking was ok. I had no idea there was a pool. when I checked the website it indicated no pool onsite so I left my bathers home. "

"Staff are helpful and friendly but overworked. The floor leading to the rooms tilts down toward the right quite a bit, as did the floor in our room. Bed was level, but there was an incline leading to the bathroom and the door. Risky in the dark"