Search Hotels Near Inova HealthPlex - Franconia/Springfield, Alexandria

"The room was comfortable and spacious. Staff was friendly. Breakfast was typical for most hotels. The air conditioning did not seem to work, which might have been an issue if the weather was a few degrees warmer."

"I came during renovations and it felt like most of the guest was regulars. One night was all we could do there."

"The staff are very nice Best breakfast I had for a long time in a hotel"

"No washcloths"

"I really didn’t get to enjoy services . Electricity was out once I returned from visiting family. I was moved next door to the comfort inn."

"The breakfast was good"

"Staff was nice upon check in. Under 30 sec checkin which was amazing for me. Others may not like it and want to be personalized when in hospitality. In all honesty. Everything is dated in the hotel and the TV I had was nice but still dated! No Bluetooth capability. I woke up intending to take a shower and I turn the handle to the the left and it literally comes off. Water shooting from the shower body valve and the shower head. I couldn't turn the water off. I contacted the FD immediately and an engineer arrived and took his time back and firth which added to be a 1hr and ten mins. The FD gave me an extention until 12:30pm. May I mention that the late checkout wasn't offered due to the issue with the shower handle. I actually had to ask the young man if I could have a late checkout due to the issue. Idk maybe it's just me. I wish the best for this small hotel hoping a more significant increase on rev coming to get the capex line increase for R&M. PS... The beds are very very nice and the pillow feel like marshmallow."

"Ice in vending machines were all locked up most of the time elevators not working very rundown"

"Staff was friendly but housekeeping needs to be more careful, I found our door was left wide open when they entered to replenished our towels while we were out and we returned to our door open. Front desk can have better communication we had to wait a while to get a room after checking and find out we were on the top floors and the elevator was out of service for the first couple of days we were there until the last day it was worked on after being told it would work by the end of our first night and my mom that was traveling with me had a hard time getting up to our room during that time. Also, after the incident of the door being left opened they just said “oh sorry”."