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Ulasan untuk Zomay Beachfront Hotel Holbox

3.5 out of 5
Zomay Beachfront Hotel Holbox
Av. Pedro Joaquín Coldwell s/ número, Isla Holbox, QROO

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 122 dari 237 ulasan" "
Penilaian 8 - Bagus. 74 dari 237 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 237 ulasan" "
Penilaian 4 - Buruk. 10 dari 237 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 237 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Dusan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great and convenient, great staff
Menginap 6 malam pada bulan Maret 2024

6/10 Cukup Baik

Kymberly

Bepergian bersama teman
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
The hotel was beautiful, and the grounds were well kept. We did run into a few issues during our 5 day stay. First issue was when going down to the included breakfast it was very long wait times just to even get a menu when only one other group was there most days. Next issue would be while sitting on the beach random tourist will come into the beach chair areas and take over, we noticed if you didnt get a chair shortly after breakfast it would be difficult, also during our 5 day stay not once were we offered a menu for food or drinks while at the beach chairs. I appeared if you were wearing the hotels wristbands you didnt get offered the restaurants menu. The beach bar with the swings was never opened during our stay, appeared to be renovating.
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

Alessandra

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We really loved our stay here. The hotel is so beautiful, clean, and you can easily reach the city center within minutes! Would recommend this to anyone. We will be back! Thank you again :)!
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jamie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property had just gone through a severe tropical storm. The first days the normal services were scattered and somewhat disjointed but the staff worked diligently to get things back to normal and were extremely attentive to our needs. Overall it was a great stay and by the end of the trip everything was back to normal. Vanessa was incredible at caring for our every need.
Menginap 7 malam pada bulan Februari 2024

10/10 Sangat Bagus

Raul Torres

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
la atención y amabilidad de todo el personal, así como la ubicación de la misma.
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

suzy, houston

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The property is under construction, so you can hear so much noise starting early in the morning. Other than that the staff was great! Check in was fast.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Jesus

Menginap 3 malam pada bulan September 2023
Tanggapan dari Recepcion pada tanggal 2 Nov 2023
Jesus! Muchas gracias por tu puntaje, esperamos verte pronto (:

10/10 Sangat Bagus

David

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good beach property for the price. Good location close to everything downtown.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Recepcion pada tanggal 9 Sep 2023
Thank you so much David!

10/10 Sangat Bagus

Gail

Menginap 7 malam pada bulan Juli 2023
Tanggapan dari Recepcion pada tanggal 18 Agu 2023
Thank you so much!!!

8/10 Bagus

Jon

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Recepcion pada tanggal 18 Jul 2023
Thank you so much Jon!

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
We loved the Zomay!
I came with a group of friends and we loved our stay at the Zomay! The staff was absolutely wonderful and the location was incredible. By far, the best beach and water to any hotel close to town. The drinks and food were fantastic and loved the vibe! Breakfast was also lovely and hearty. The views never got old… The accommodations were basic/simple. My one suggestion to the hotel would be to replenish the towels (they have seen better days) offer better toiletries. Otherwise, it was great!
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Recepcion pada tanggal 7 Jul 2023
Thank you very much for your comment!Of course we take your suggestion into account.We hope to see you again at Zomay.Best regards.

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a great time at Zomay, would like to plan a return visit. The staff was kind, the location is excellent. Be nice to have seen a deadbolt lock on the door to the room instead of a push button lock door knob. These are very easily broken into with a plastic card.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Recepcion pada tanggal 8 Jul 2023
Hi Eric! It's great to hear that you had a great time here with us!! We will work on it! Thanks for your comments.

4/10 Buruk

Adrian

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
The bathroom was terreble and smells nasty
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Recepcion pada tanggal 5 Jul 2023
Good morning Adrian!Could you please tell me in whose name the reservation was made? We can't find it with your name.It is to follow up on the room!Thank you.Regards

10/10 Sangat Bagus

Alejandro

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Recepcion pada tanggal 21 Jul 2023
Muchas gracias Alejandro!!!

6/10 Cukup Baik

anaelisa

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
Holbox is stunning and great if you just want to stay at the beach all day. The hotel itself is very barebones. This is not a kid friendly hotel and even if I had just come alone or with my husband I would have been pretty disappointed with the accommodations. The location is fantastic and if you are just looking for a place to rest your head, this will absolutely do. The travel to get to Holbox isn’t easy, so the expectation was that the hotel would be “worth it”. It wasn’t. Pros: The beach access is perfect, the hotel food and bar were great. Staff was kind. Cons: sleeping situation was tough, our room had trouble getting cleaned regularly and obviously the water situation is really tough.
Menginap 5 malam pada bulan Juni 2023

8/10 Bagus

Delia

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Recepcion pada tanggal 8 Jul 2023
Gracias por su puntuación, saludos.

10/10 Sangat Bagus

Britta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We loved this property— the inviting entrance, cozy hammocks, festive lighting, colorful murals, beachfront location, and excellent bar!
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Recepcion pada tanggal 8 Jul 2023
Hi Britta! Thanks for let us be part of your holidays. We hope to see you soon, best regards.

10/10 Sangat Bagus

Beyron

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The beach club was fabulous and the staff friendly.
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Recepcion pada tanggal 8 Jul 2023
Thank you so much Beyron!Hope to see you again :)

10/10 Sangat Bagus

Daniela

Menginap 1 malam pada bulan April 2023

8/10 Bagus

Joyce

Disukai: Staf & layanan
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari Recepcion pada tanggal 25 Mar 2023
Gracias por tu valoracion.Saludos Staff Zomay

10/10 Sangat Bagus

Nayeli

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
-
Menginap 4 malam pada bulan Januari 2023
Tanggapan dari Recepcion pada tanggal 25 Mar 2023
Gracias

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2023
Tanggapan dari Alex pada tanggal 11 Jan 2023
Muchas gracias

10/10 Sangat Bagus

Ana Laura

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente lugar
Tanggapan dari Staff Zomay pada tanggal 9 Des 2022
Gracias por tus comentarios.Nos alegra que hallan disfrutado de sus vacaciones.

10/10 Sangat Bagus

Cota E

Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Reservaciones pada tanggal 26 Okt 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

8/10 Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very simple yet comfortable room. Although lighting was very dim
Menginap 2 malam pada bulan September 2022
Tanggapan dari Reservaciones pada tanggal 29 Sep 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

8/10 Bagus

Mirsa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The hotel itself is right on the beach and the beach is amazing. The hotel didn’t have many amenities, they didn’t even have a hairdryer. I asked and they literally only had 2 for the entire hotel. The food the hotel offers is very pricey and it was not good at all. After the first day we had to walk out to the plaza to eat Lunch and dinner because the food was not good. We only ate breakfast there because it was included not because of the quality. So if you go here for location then I guess it’s fine
Menginap 3 malam pada bulan September 2022
Tanggapan dari Reservaciones pada tanggal 9 Sep 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

8/10 Bagus

Jonathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comodo y bien ubicado
Nos fue bien. Es muy comodo porque esta frente al mar y cercano a todos los restaurantes. Solo el servicio en el beach club es lentiiiisimo. Pero muy bonito
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Reservaciones pada tanggal 10 Agu 2022
Agradecemos su tiempo en calificar nuestros servicios e instalaciones y nos dará gusto nuevamente hospedarlo en nuestra propiedad y que nos recomiende

10/10 Sangat Bagus

Nida

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a lovely stay!!
Menginap 5 malam pada bulan Juli 2022
Tanggapan dari Staff Zomay pada tanggal 26 Jul 2022
Thankypu very much for your comments. We are happy that you enjoyed your stay at our Hotel Zomay Holbox.

10/10 Sangat Bagus

Benjamin

Menginap 4 malam pada bulan Juni 2022

8/10 Bagus

tenasha

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
I had never stayed in a hotel like this before. It was very, clean, neat, and a romantic setting. The only things I didn't like was that the misquitos were horrible, no tv, no radio/alarm clock and shower sprayed everywhere. The front desk and check in was nice and welcoming. The breakfast was good, along with the beautiful view while dinning.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Reservaciones pada tanggal 22 Jun 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

10/10 Sangat Bagus

Lillian

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff friendly. Room clean. The bathroom faucet was a conch shell instead of conventional faucet head. Quaint but it dispensed only a trickle of water. Water wise I guess. Loved that they have a filtered water dispenser near the front desk. In a place where you’re supposed to drink bottled water everywhere you go, it’s nice to have an eco friendly option and spare the planet from more plastic waste. I wish more hotels would do that in Mexico. The beachfront property is coveted and the beach bar is super fun.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Reservaciones pada tanggal 15 Jun 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

8/10 Bagus

JAIRO

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was good!
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Reservaciones pada tanggal 15 Jun 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

10/10 Sangat Bagus

Mohamad

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente servicio
La estancia en el hotel fue muy agradable, el personal siempre fue muy atento y dispuesto a resolver cualquier inquietud o brindar apoyo para contratar algún tour, taxi o bicicleta. El hotel está muy limpio y la playa es excelente, tiene una vista para el atardecer magnífica. Sin duda repetiría mi estancia.
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Reservaciones pada tanggal 18 Mei 2022
Agradecemos su tiempo en calificar nuestros servicios e instalaciones y nos dará gusto nuevamente hospedarlo en nuestra propiedad y que nos recomiende

8/10 Bagus

Veaceslav

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pro- on the beach, friendly staff, good food, close to the restaurants, not crowd, walkable distance to the main street and restaurants. Cons- there wasn't always hot water in the shower, loud music from other properties until late.
Menginap 7 malam pada bulan April 2022
Tanggapan dari Reservaciones pada tanggal 5 Mei 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

6/10 Cukup Baik

Alan

Menginap 3 malam pada bulan April 2022

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Man kan bo bättre…
Det enda positiva med detta hotel är strandhänget. Sängen var den hårdaste jag någonsin sovit i och rummet var under förväntan. Frukosten enkel men okej.
Menginap 4 malam pada bulan Maret 2022
Tanggapan dari Reservaciones pada tanggal 6 Apr 2022
We appreciate your comments and we will follow up with management, to improve our hotel, service and facilities

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2022
Tanggapan dari Reservaciones pada tanggal 6 Apr 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

8/10 Bagus

Heather

Menginap 3 malam pada bulan Maret 2022

10/10 Sangat Bagus

Alexander

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was great right in the center of everything. It’s on beach and the beach is beautiful. The staff was super friendly and helpful. Great customer service. It was a group of 9 of us and we all had a great time. Holbox is gorgeous, we will definitely be back and stay at this hotel 😊
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Reservaciones pada tanggal 9 Mar 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

10/10 Sangat Bagus

Pauline

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2022
Tanggapan dari Reservaciones pada tanggal 4 Mar 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

6/10 Cukup Baik

Charlotte

Bepergian dalam rombongan
Disukai: Staf & layanan
Nice staff, pretty bare bones.
Menginap 5 malam pada bulan Februari 2022
Tanggapan dari Reservaciones pada tanggal 4 Mar 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

10/10 Sangat Bagus

JUAN ANTONIO DAVILA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Lugar muy bonito, limpio y tranquilo
Menginap 3 malam pada bulan Februari 2022
Tanggapan dari Reservaciones pada tanggal 22 Feb 2022
Agradecemos su tiempo en calificar nuestros servicios e instalaciones y nos dará gusto nuevamente hospedarlo en nuestra propiedad y que nos recomiende

8/10 Bagus

Natalie

Menginap 5 malam pada bulan Februari 2022

10/10 Sangat Bagus

rivalland

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Le parfait hôtel pour 2 jours à Holbox !
Un hôtel absolument excellent ! L’équipe extraordinaire. Un accès direct à la plage où se trouve un bar avec des after Beach, idéal pour profiter du sunset. La chambre très spacieuse et le lit super confortable. Je recommande à 100%!
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Reservaciones pada tanggal 1 Feb 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

8/10 Bagus

Kate

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2022
Tanggapan dari Reservaciones pada tanggal 27 Jan 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

8/10 Bagus

melissa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall a good beach hotel. Some deferred maintenance and the kitchen supplies were a little lacking (limited glasses, no bottle opener/corkscrew or in room potable water . Easy to get sand on the floors so a couple of thin rugs or a doormat/foot bath to wipe feet are definitely needed . One bed was comfortable and one was terrible. Only a sheet provided on the beds but they provide blankets on request. Breakfast was decent and decent choices. Beach atmosphere was one of the best and not much seaweed when lots of other places were swamped with it. Would stay again but some simple improvements would go a long way !
Menginap 5 malam pada bulan Januari 2022
Tanggapan dari Reservaciones pada tanggal 25 Jan 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recommend us at your friends

6/10 Cukup Baik

SKIP

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great staff, average hotel
Service was very nice, the staff was wonderful and accommodating, so, a great plus. The room; although I was told I was upgraded? it was very spartan and not what I would call "safe" (although in Holbox, no need to worry there!). As you can see from the pictures, there are no drawers or dresser, and the patio doors did not lock. And of course, the unsealed front door and patio doors. This is an average hotel complex in Holbox, adjacent hotels have sandier beaches, and the street entrance was a muddy pond our entire 6 day stay. Staff was great.
Menginap 5 malam pada bulan Desember 2021
Tanggapan dari Reservaciones pada tanggal 18 Jan 2022
We appreciate your comments and we will follow up with management, to improve our hotel, service and facilities

10/10 Sangat Bagus

Jennifer

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved, loved, loved this place!! So beautiful!! Staff was amazing!! Beautiful place for the sunset! Food was delicious!!
Menginap 7 malam pada bulan Januari 2022
Tanggapan dari Reservaciones pada tanggal 13 Jan 2022
We appreciate your comments and we hope to have the opportunity to host you again and we beg recomen us at your friends

10/10 Sangat Bagus

Monserrat

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente, todo el personal muy amable y atentos siempre, el restaurant y bar de lujo, gracias!
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Reservaciones pada tanggal 12 Jan 2022
Agradecemos su tiempo en calificar nuestros servicios e instalaciones y nos dará gusto nuevamente hospedarlo en nuestra propiedad y que nos recomiende