Hotel dekat Istana Budaya

"Overall I had a negative experience due to the member of staff called Michael, which made me uncomfortable for the remainder of my stay. It's a shame, as the other people were quite nice, and unfortunately I wasn't well when I arrived. After my first night I went to the cafe and after roughly an hour Michael rudely demanded I pay and implied I was sitting there just wasting time. I don't believe he would have spoken to me that way if I was white or if I was with someone. I had looked over...

"good one"

"Jauh dari pusat belanja, menu breakfast sgt sederhana & hanya roti. Kamar tdk ada tissue. Air shower kecil sekali. Tdk ada lobby hotel, tdk sesuai dgn foto di internet."

"Kebersihan sih oke cuma pelayanan sangat2 parah.. handuk ga dikasi sikat gi2 ga dikasi mesti di mintain. Pas dimintain saya harus nunggu 2 jam br dateng.. trus order makanan ke kamar juga satu jam lebih sampai saya cancel orderan makanan nya "

"Our room1717 are falling apart. Not fit for guest. Not well maintained."

"Bad"

"Top"

"Hotels.com suggested that I saved over $200 USD on this booking of a two night stay. I was shocked upon arrival. There was hair on the bathroom sink and on my bed. The breakfast buffet was really awful. The walls were worn and damaged. I am not picky but would never have booked this if not misled by Hotels.com assertion of its worth."

"No response even pre-check in information have been given in advance several time."

"En realidad, el hotel esta bastante bien. Escogi una habitacion con vista a la ciudad y desde alli veia las torres petronas. Lastima que los alrrededores del hotel no son buenos, sucios, es un sector marginal. No me atrevi a caminar por los alrededores. Siempre tuve que pedir taxi."

"Las cerraduras de las puertas de los baños estaban descompuestas y Marcos de las puertas sin mantenimiento el resto estuvo fabuloso súper cómodo y limpio"

"If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon....

"Terrible experience with both Hotels.com and MyKey. I booked a homestay two weeks in advance via Hotels.com for a 4-day stay while my mom was undergoing surgery nearby. Received check-in details and even a video—everything seemed confirmed. But when I arrived at 8PM, I was told *there was no room*. The staff claimed they had stopped working with Hotels.com and had asked to be removed, but nothing was done. Worst part? No one contacted me to cancel or warn me. I was left stranded late at night...

"cukup memuaskan krn fasilitasnya sangat baik dan sangat nyaman utk destinasi liburan keluarga"

"New hotel under construction and room isn’t very usable. Shower has no shower stand, bed has bed bugs. Bathroom falling apart and no TV channels. No sauna . "

"the location is good, the staff who help me in check-in is nice and helpful guy, but the hotel service is not good, there's no remote TV in the room, because our flight is delayed, so we arrived late at the hotel then after put our luggages we went out for dinner, later when came back, we cant find the TV remote, so we called and asked for it, waited for 40 minutes nobody came and we called again and the lady said it's on the way, waited again for 1 hour and still nobody sent the remote, so...