Hotel dekat Istana Budaya

"Kebersihan sih oke cuma pelayanan sangat2 parah.. handuk ga dikasi sikat gi2 ga dikasi mesti di mintain. Pas dimintain saya harus nunggu 2 jam br dateng.. trus order makanan ke kamar juga satu jam lebih sampai saya cancel orderan makanan nya "

"En realidad, el hotel esta bastante bien. Escogi una habitacion con vista a la ciudad y desde alli veia las torres petronas. Lastima que los alrrededores del hotel no son buenos, sucios, es un sector marginal. No me atrevi a caminar por los alrededores. Siempre tuve que pedir taxi."

"the location is good, the staff who help me in check-in is nice and helpful guy, but the hotel service is not good, there's no remote TV in the room, because our flight is delayed, so we arrived late at the hotel then after put our luggages we went out for dinner, later when came back, we cant find the TV remote, so we called and asked for it, waited for 40 minutes nobody came and we called again and the lady said it's on the way, waited again for 1 hour and still nobody sent the remote, so...

"cukup memuaskan krn fasilitasnya sangat baik dan sangat nyaman utk destinasi liburan keluarga"

"Overall I had a negative experience due to the member of staff called Michael, which made me uncomfortable for the remainder of my stay. It's a shame, as the other people were quite nice, and unfortunately I wasn't well when I arrived. After my first night I went to the cafe and after roughly an hour Michael rudely demanded I pay and implied I was sitting there just wasting time. I don't believe he would have spoken to me that way if I was white or if I was with someone. I had looked over...

"good one"

"New hotel under construction and room isn’t very usable. Shower has no shower stand, bed has bed bugs. Bathroom falling apart and no TV channels. No sauna . "

"Our room1717 are falling apart. Not fit for guest. Not well maintained."

"Bad"

"Hotels.com suggested that I saved over $200 USD on this booking of a two night stay. I was shocked upon arrival. There was hair on the bathroom sink and on my bed. The breakfast buffet was really awful. The walls were worn and damaged. I am not picky but would never have booked this if not misled by Hotels.com assertion of its worth."

"Poor customer service It took them 4 HOURS to get us settled in. And we have an infant. All that 4 hours and they gave us dirty rooms. There were stains on the bedsheets, pillows, and bed frame. The towels were stained and dirty. There was dust and hair all over the floor. When we complained at the reception, they didn’t do anything to make it better. They gave us another room and it was the same situation. A dirty room. There were ROACHES in the hallways!!! In front of the room and other...

" I had a wonderful stay at Majestic Residence. The room was clean and comfortable, the location was convenient, and the staff were friendly and helpful throughout my stay. The check-in process was smooth. I would be happy to come back again and will definitely recommend Majestic Residence to my friends and family. 😊😊"

"If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon....

"No response even pre-check in information have been given in advance several time."

"Las cerraduras de las puertas de los baños estaban descompuestas y Marcos de las puertas sin mantenimiento el resto estuvo fabuloso súper cómodo y limpio"

"Security personnel efficient, helpful and courteous. Put my luggage into the taxi. Did not expect anything. Very helpful in getting me a taxi by grab all the time. They arranged a limousine for me for 3 hours.Felt sorry gave the person a tip on the last day,who seemed surprised. The reception was good all the time. What I did not like was the toilet was not cleaned properly. The floor had some scraps of toilet paper under the wash basin the whole time, The wash basin was dirty and blocked the...