Crystal Palace hotel guide. Fairmont hotel in Crystal Palace, London

"Just one night stay, but staff was efficient, friendly, and accommodating. Thanks!"

"We had to book at the last moment and the staff helped at every stage printing tickets asking if we needed anything. Very helpful staff"

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"Everything was perfect."

"I stayed in a previous hotel without AC (not advertised) so I change to The Strand and it was a nice renovated room with a great clean and bright bathroom and the best of all that it had a working AC "

"Excellent location. Great customer service. Great choices for breakfast. "

"Ideal to the centre of London and short walks to nearby venues "

"This hotel is outstanding! The hotel is conveniently located next to Buckingham Palace and Tube transportation. Easy walk to the palace, Big Ben, and Westminster. The staff are wonderful - incredibly helpful, knowledgeable, and friendly (they helped me get last minute show tickets on my most recent stay). Great room - quiet with wonderful amenities. "