Hotel Independent di Jawa

"I am delighted to offer the top rating because of many reasons. They gave my request for room allocation their full consideration. I slept very well, thanks to them. I liked the cleanliness of the room. The hotel manager is very customer friendly and considerate which made my stay at the hotel most pleasant. The hotel staff are always attentive to customer needs. The hotel is near the shopping and dining facility which is very convenient. When I make a trip to Jakarta, I can not think of...

"Many food shops nearby. Close to Sukarno-Hatta International Airport."

"The hotel is good and the staff is really friendly. Highly recommended "

" bon rapport"

"Good service and strategis"

"baik"

"great fast response from manager in duty,appreciated.. we got HOT AC for hours, they given us new room.. which is better.. even we found small cocroach in bathroom.. connecting door they forgot to open in first room and take sometime to open,, lil drama.. cold breakfast , ...our first and last stay at grand tjokro.. need improvement of outdated rooms.. we booked 2 rooms"

"We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty...