Hotel Independent di Jean

"Unfortunately, our recent stay at Virgin Hotels Las Vegas was very disappointing. Upon arriving, we found that our room had not been properly cleaned. We immediately contacted the front desk and requested to be moved to a different room, but our request was denied. What made this even more frustrating is that we have stayed at this hotel for many years during our business trips and have always enjoyed our experience. Because of that history, we expected better customer service and a more...