Hotel dekat John Hancock Hall

"Wonderful!!!"

"AMAZING!!!!"

"Wonderful classic harbor front hotel. Very nice front desk. Would stay again"

"proximity, full breakfast, quiet and safe"

"The door staff are very helpful and go out of their way. The room was beautiful. The spa is wonderful. Dina gave me the best facial ever!!!"

"We visited on June 10-11 2026. The room rates were very high, there was a worldwide soccer event within two days. The air vents in the room bathrooms were full of fuzz. There was considerable construction on the property, it was nearly impossible to access the valet parking. The staff members were very personable. Not sure that we would re-book, based on the pricing."

"Staff at front lobby and valet were superior"

"Absolutely lovely stay! Boston feel, clean and comfortable room."

"Very friendly staff and great food!"

"We loved our one-night stay and wish we could have stayed longer. We had a beautiful park-facing king room on a high floor. The staff was very kind and responsive. The gym is great --- well-equipped and well-maintained. Location could not be better if you plan to explore Boston by foot or the T."

"Great room!!"

"Wonderful experience with hotel's staffs and it's restaurant."

"Staying at Citizen M is a lot like shopping at Aldi. There's some insider knowledge needed. The hotel is fairly high tech. The check in is mostly self service. You even make your own key card. You must use your key card to operate the elevator, which is great for security, but frustrating for first time travelers who aren't in on the secret. In your room, you use an ipad to operate your TV, lights, climate, and blinds. The room is small, but the lobby is huge and really nice — the kind of place...

"The staff was helpful but the situation with the third party valet service was confusing and unclear. Room was nice, but there were loose fixtures, bulbs that were dead, and the fridge only runs for 2 hours at a time meaning drinks were warm by morning. Breakfast options are only okay and prices are high considering YNt entire menu is just different ways of preparing egg. Hotel was convenient for anyone going to a TD Garden event but overall it was a mixed bag."

"The location was fantastic for all things Boston! It was a very walkable location and such a comfortable room and a very friendly staff that was very helpful."

"The booking for accessible bathroom had glitched but staff was very accomodating."

"The place is close to train station and also the staff is very nice that let me to check in early."

"Awesome staff and loved my room!"