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Ulasan untuk Best Western Plus Jonesboro Inn and Suites

2.5 out of 5
Best Western Plus Jonesboro Inn and Suites
2911 Gilmore Drive, Jonesboro, AR

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 273 dari 710 ulasan" "
Penilaian 8 - Bagus. 231 dari 710 ulasan" "
Penilaian 6 - Cukup Baik. 119 dari 710 ulasan" "
Penilaian 4 - Buruk. 49 dari 710 ulasan" "
Penilaian 2 - Sangat Buruk. 38 dari 710 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No close options in walking distance for dining except Cracker Barrel, which was filthy and sad looking inside. Otherwise no complaints at all!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Gloria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service by the staff! Couldn't ask for any better service. Love staying at Best Western hotels!
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Michael

Traveler bisnis, Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
The location was convenient and the people were very friendly. Housekeeping was not available and we had to call multiple times for towels that never showed. There was also a strong smell of marijuana when you walked into the lobby.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Kevin

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Conveniently located but condition was poor at best. Carpet and tile in rooms dirty and sticky. Tack strips exposed at thresholds and dangerous. Common areas dirty. Breakfast area with broken equipment and also not the cleanest. Missing brealfast items. Not a place we would recommend or return to. Needs renovations desperately.
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Lori

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
For the room to be almost $200 a night, it was extremely overpriced! Images located on website are quite deceiving and the overall condition of the room was gross. The bathroom showed evidence of mold. The beds lacked support. Carpet was dingy and there was a smell of mildew. I would not recommend this place to anyone and I am very disappointed to have payed the amount I did for such circumstances
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Reba

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in was easy, facility smells extremely clean, staff friendly and courteous
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Katrin

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Imagine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I l Iike the stay
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Suraj

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean property, all staff members are very polite and helpful. Strongly recommended
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Linda

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Too close to the highway, lots of highway noise. Hard to sleep. Walls were thin also, could hear next room talking
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Judith

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Andrea

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The free breakfast wasn’t great but I’m giving this hotel 5 stars anyway because the staff was SO nice! Every employee we encountered was lovely. We had a large room for the price, and everything was very clean. And Starbuck’s DoorDashed directly to our room - breakfast solved.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Kathy

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
We stayed one night before viewing the solar eclipse! The staff was pleasant but the facilities were poor. Our room was spacious and very strangely laid out. The toilet was in a separate room from the sink, which was fine--except you walked through the living room to get to the sink. There were two televisions, but neither remote worked. And to top it off, the light in the room with the sink flashed off and on after being turned off--our own strobe light all night long--and there was no door to close between the bedroom and the room with the sink. The pillows were tiny squares--like what you might expect as a throw pillow. It was just bizarre--we had to laugh! But I would recommend finding another hotel.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

ken

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice. Suite was very big and roomy. Go to 501 steakhouse if you want a steak
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Staci

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient location
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Kenisha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have stayed here on several occasions and its always clean. The staff is always super nice and helpful.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

David

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our room faced the busy highway and there was quite a bit of noise including some noisy guests that came to the parking lot around 1:30 am and I could hear them plainly. 4 women that were drunk and 2 of them were falling down in the parking lot.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Tony

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
A/C in my room did not work. I checked in late, so I did not want to change rooms. Breakfast was supposed to be at 6 and whomever prepares breakfast was not even there at 6, so no breakfast for me. Room and property were nice enough, but the a/c and breakfast situation are unacceptable.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Deborah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quick stop on oir travels for one night. Quick check in. Room was great size for price. Bed was very comfortable. Room clean. Towels were thick and good size. Breakfast was a normal hotel breakfast. Woukd stay again!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

jada

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

ZaNiya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Ovadiah

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had never stayed there before. Convenient and staff was helpful. I didn’t try the free breakfast but it smelled good. My complaints: 1) internet for phone (thankfully it worked on computer when I needed it to) wasn’t connecting. Easier to use 5G. 2) Lighting- no central lighting in rooms, just lamps. Even with all on I needed more light to read and it made the room seem a bit dingy. Would stay again.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Deb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very pleased
I was very pleased with the Best Western Plus in Jonesboro. The accomadations were excellent and the staff friendly and pleasant. I will defiantly book this again the next time I am in Jonesboro.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Ernestine

Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Ashley

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
I could feel the springs in the bed.. Very low quality bed and pillows. Comparatively, low value
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Katrice pada tanggal 27 Okt 2023
Thank you for your review. We have shared your review with our staff to ensure that things are fixed and to prevent it from happening again. We hope that you will choose our property the next time you are in the area.

8/10 Bagus

Alan

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Katrice pada tanggal 27 Okt 2023
Thank you for your review. We have shared your review with our staff. We hope that you will choose our property the next time you are in the area.

8/10 Bagus

Don

Traveler bisnis
Disukai: Staf & layanan, fasilitas
My room was roomy and easy accessible. It is obvious that it is old and the tile floors in the bathroom were dirty and the toilet was loose and rocked. The food bar was lacking in what they were putting out and did not prepare enough for all of their guests. They ran out of bowls for the cereal.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Katrice pada tanggal 27 Okt 2023
Thank you for your review. We have shared your review with our staff to ensure that things are fixed and to prevent it from happening again. We hope that you will choose our property the next time you are in the area.

4/10 Buruk

Sean

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
BW-Jonesboro AR
The stay started off fine. The staff assigned a room with room key. The first night went without incident. The second night the staff had reassigned the room to someone else about midnight. The quests tried to enter the room. When confronting the staff about the incident, the proceeded to blame us of being in the wrong room. Wonder how when they assigned the room and key card.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Katrice pada tanggal 27 Okt 2023
Our apologies for the mixup during your stay. We have taken steps to assure that this doesn't happen again. We thank you for sharing this with us and we will share it with our staff as a coaching opportunity. We hope that you will choose our property again the next time you are in the area so that we can give you the experience you deserve.

8/10 Bagus

Mike

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice and convenient stay. After being on the road for quite some time, it was nice to find a nice, clean place to stay and with a Cracker Barrel a very short walk away!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Katrice pada tanggal 4 Okt 2023
Hi Mike, Thank you for your review! We will be sharing your review with our staff! We are glad to hear you enjoyed your stay! We hope that you will choose our property again the next time you are in the area!

8/10 Bagus

Alan

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan September 2023
Tanggapan dari Katrice pada tanggal 4 Okt 2023
Thank you for your review! We will be sharing your review with our staff! We are glad to hear you enjoyed your stay! We hope that you will choose our property again the next time you are in the area!

8/10 Bagus

Jeffrey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Has everything you would need for a weekend stay
Menginap 2 malam pada bulan September 2023
Tanggapan dari Katrice pada tanggal 26 Sep 2023
Thank you for your review Jeffrey! We will be sure to share your review with our staff! We work hard every day to create a great experience for our guests. We hope that you will return again the next time you are in the area!

2/10 Sangat Buruk

Victoria

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Needs to be renovated and price was charge more
Menginap 4 malam pada bulan September 2023
Tanggapan dari Katrice pada tanggal 26 Sep 2023
Thank you for your review Victoria! We will be sure to share your review with our staff to serve as encouragement to get better. We work hard every day to create a great experience for our guests. We hope that you will return again the next time you are in the area!

6/10 Cukup Baik

Patricia

Menginap 2 malam pada bulan September 2023
Tanggapan dari Katrice pada tanggal 26 Sep 2023
Thank you for your review Patricia! We will be sure to share your review with our staff! We work hard every day to create a great experience for our guests. We hope that you will return again the next time you are in the area!

6/10 Cukup Baik

Mason

Menginap 2 malam pada bulan September 2023
Tanggapan dari Katrice pada tanggal 4 Okt 2023
Thank you for your review! We will be sharing your review with our staff! We are glad to hear you enjoyed your stay! We hope that you will choose our property again the next time you are in the area!

8/10 Bagus

Gleyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Katrice pada tanggal 26 Sep 2023
Thank you for your review Gleyn! We will be sure to share your review with our staff! We work hard every day to create a great experience for our guests. We hope that you will return again the next time you are in the area!

6/10 Cukup Baik

Abin

Traveler bisnis
They gave me handicapped room.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Katrice pada tanggal 26 Sep 2023
Thank you for your review Abin! We will be sure to share your review with our staff! We work hard every day to create a great experience for our guests. We hope that you will return again the next time you are in the area!

2/10 Sangat Buruk

David

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay away
It’s dirty inside and out. Tried to get breakfast but all the employees cut in front and took all the food. They are rude and will never stay at another BW again.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Katrice pada tanggal 20 Jul 2023
David thank you for your review. We always want to hear how our guests stay was, good or bad. It gives us the opportunity to fix or continue to do things. Unfortunately your stay wasn't the best experience. I most certainly apologize for that. I have share your experience with our staff and assure this will be fixed immediately. This is not how we operate. We hope that you will return again the next time you are in the area.

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I hated the blue/gray interior color and carpet. It looks exactly like my workplace which was last remodeled in the 1980’s.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Katrice pada tanggal 20 Jul 2023
Thank you for your review Robert. We are happy to see that overall you enjoyed your stay. We are looking to remodel very soon with an update on everything. The colors we have now are what was mandatory three years ago, however an update is underway. We hope that you will be able to return again the next time you are in the area.

6/10 Cukup Baik

Donnell

Traveler bisnis
Disukai: Kebersihan
When I arrived the receptionist couldn’t find my reservation. Then once I finally checked in and went up stairs to use the restroom. He called my room and told me to re move my car. Next morning for breakfast they ran out of food and the lady was complaining she was moving as fast as he could. I will not be back
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Katrice pada tanggal 20 Jul 2023
Thank you for your review. We apologize for the inconvenience. We have shared your review with our staff and assure you have made the corrections needed. We strive daily to provide a great experience to our guests. We hope that you will come back again the next time you are in the area

4/10 Buruk

Richard

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very disappointed!
Staff was very friendly & showed good customer service. However… Shower curtain was missing. Freezer of refrigerator was frozen solid. Floor tiles were slippery. Duvet/comforter edges were dirty and looked like they hadn’t been washed for some time. Entire hotel had an air freshener smell that was extremely overdone. We won’t choose this hotel on our next visit.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Katrice pada tanggal 20 Jul 2023
Thank you for your review. We apologize for the inconvenience. We have shared your review with our staff and assure you have made the corrections needed. We strive daily to provide a great experience to our guests. We hope that you will come back again the next time you are in the area

2/10 Sangat Buruk

Jada

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Non smoking room smelled Smokey and had an issue
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Katrice pada tanggal 20 Jul 2023
Thank you for your review. We apologize for the inconvenience. We have shared your review with our staff and assure you have made the corrections needed. We strive daily to provide a great experience to our guests. We hope that you will come back again the next time you are in the area

4/10 Buruk

Deborah

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bathroom tight and toilet leaked. Repairs done in very poor workmanship.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Katrice pada tanggal 20 Jul 2023
Thank you for your review. We apologize for the inconvenience. We have shared your review with our staff and assure you have made the corrections needed. We strive daily to provide a great experience to our guests. We hope that you will come back again the next time you are in the area

10/10 Sangat Bagus

Allysa

Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

Robert

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Cut costs on amenities, appear to treat staff badly
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Katrice pada tanggal 11 Mei 2023
Thank you for your review. We work hard to provide a great experience to our guests. We noticed you stated appear to treat staff badly, we most certainly treat our employees like family and mostly with respect. We not only treat guests with respect but our employees as well. Thank you again and we hope you will choose our property again.

10/10 Sangat Bagus

Shaondra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was great!!! The front desk person was nice and helpful!!!
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Katrice pada tanggal 11 Mei 2023
Shaondra, thank you for your view! We are so happy to see that you truly enjoyed your stay! We work hard to provide a great stay to each guest! We hope that you will return the next time you are in the area!

10/10 Sangat Bagus

Suzu

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay. We were given a room across from the elevator that was actually very quiet. Very convenient. Staff very friendly and helpful.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Katrice pada tanggal 11 Mei 2023
Hi Suzu, thank you for your view! We are so happy to see that you truly enjoyed your stay! We work hard to provide a great stay to each guest! We hope that you will return the next time you are in the area!

2/10 Sangat Buruk

Thomas

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
property was poorly maintained as in not repaired but made do with less expensive repairs. breakfast was a little different with the help eating while replenishing the self service food .without the staff being behind the counter you couldn't identify any of them. maid staff members gathered in the the portico smoking and bs's on their break.overall your motel could have been in a third world country.just my opinion and you asked for it
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Katrice pada tanggal 11 Mei 2023
Hi Thomas, we sorry to hear you didn't have a great experience during your time with us. We strive to provide a great experience to our guests. We have notified staff of your review and assure that changes have been made where needed.