Guest Houses in DeSoto County

"Great stay, great staff, great location!"

"Was not happy with this property at all. Check in was fine. First night was ok. Too much banging of doors thou. We went out the second day after breakfast. I asked the front desk receptionist too let the housekeepers know that we would like the softer pillows and he wrote down our room number and said it would be taken care of. It never was. When we returned we found that the room had not been cleaned. The bed was unmade and the bathroom had the dirty towels on the floor. My wife had to go down to the front desk and get towels so we could wash up and shower the next morning. I then had to go back to the front desk for toilet paper. I told the receptionist that I could not believe that the room was never cleaned and he said they were short staffed because it was Easter. I said that the housekeepers were still in the hallway when we went out for the day at 10:30 am. They should have cleaned our room! While I was checking out I asked to speak to the manager and the receptionist told me the manager was on property, but not available. Sorry, “awful awful treatment and service” I won’t go back."

"good"

"Poor Customer Service, NOT CLEAN. Issue with 2nd day reservation. They said we had to move and pay for 2nd night. We checked OUT and stayed with Family an hour away the 2nd night. Requesting REFUND "

"Good location and clean bed. "

"Everything about the Inn on the Lake was great! The grounds are immaculate and beautifully landscaped. The room was clean and had a great view of the lake. The front desk clerks Sergio and Sophia were very helpful and friendly! Sergio took the time to tell me about the history of Harlan Hall, the historic building under renovations next door. Amazing hotel, we loved everything about it! BTW, breakfast is delivered to your room and was fantastic! "

"The receptionist was awesome and always helpful. The restaurant was great. the location was walking distance to other places. Noise level was like i was the only one in the building. All around an excellent stay!"

"The floor in the room was extremely dirty. If you would only take a few steps, and your feet would be completely black."

"The 2 bedroom suite was immaculate and spacious. It had a great view. The shopping options are great. Restaurant/was great. I will def stay again. "