Search Hotels Near Genting Casino Bournemouth, Bournemouth

"Continent location"

"The hotel was lovely, we’ve stayed here before The only thing was that it needed was for the bath was the safety handles so we could get in the bath and a rubber mat when having a shower or a bath Also they should have a ramp for wheelchair users. Overall it’s a lovely hotel "

"Good breakfast general staff (bar restaurant etc) excellent. However front desk inefficient & duty manager CALLUM was rude & dismissive . With that attitude he has no future in hotel management. Front desk were super efficient in taking unauthorised payments from credit cards but not so good in refunding!! Hotel overall appearance tired in need of redecorating throughout. Large cracks in outside walls. This is probably due from recent cliff face collapse. Not up to Marriott standard & would not stay again. Overall not an enjoyable holiday."

"Lovely hotel,very close to pier and sea front.Will definitely stay here again,"

"My husband & I arrived on a Friday and we're fairly late arriving, we were shocked at the price of the parking, the sign said £18 per day. You have to use an app which I do not like! We walked to reception and booked in. We were told our room was on third floor. We got in the lift and went up, as soon as the doors opened the heating hit us! We found our room and went in. Again the heat hit us! No a/c or even a fan.Hubby opened a small window and we found we were above the kitchen and had all the heat vents below us. The room was decorated poorly and hubby noticed paint on the frames of pictures where they hadn't been removed. The bed was clean at least, the pillows were awful and I had to ask for a third to make a bit of a even level. The bathroom did not have a window and no extractor so smelt damp. The towel rail/ radiator was not even plumbed in! The room was not worth the money paid! We've had better in a Travelodge! The pool was clean but did not visit the spa so can not comment on that. Having looked forward to staying and seeing family we left early on Sunday just purely to get away from the heat. Food was ok but a small menu. Pricey too. We won't be staying there again!"

"The hotel has a good location, which is walking distance of the beach and town centre."

"Staff very good hotel a bit tired, pillows could be soft floors squeaky but lovely hotel great location and beautiful well manicured gardens and quiet Thank you"

"We were placed in a room directly above the Disco. We arrived back from dinner quite late and did our best to put up with the noise. At one point the teaspoons were resonating on the saucers! It got to about 12:30 in the morning before we complained; in hindsight we should have done it much sooner. The chap on reception said there was nothing he could do so I asked to speak to the duty manager. I was told he was too busy to speak to me and we should’ve had some correspondence to explain that this particular room was noisy. I didn't recall seeing any correspondence but I checked nevertheless. Our booking was with Expedia/Hotels.com and no information from them. Also, no email correspondence directly from the Hotel either. I made my way down to the reception and demanded to speak to someone in person. Eventually, another manager arrived who was very helpful, and directed us to an alternative room on the third floor, which really was very nice. Such a shame, because the hotel is lovely and everyone we dealt with earlier in the day were very nice. The moral of this story; do you watch out for those handful of rooms that are either above or around the area of the Disco because they are extremely noisy. If you do get caught out, you must put your foot down politely with the Hotel management, because otherwise you may be left where you are."

"Loved our stay so much that I’m booking my next trip now! I took my pug and he had a great time! So accommodating to travelling with your pet!"