Hotel dekat Kasino Horseshoe Hammond

"We did not realize that there was smoking allowed on the casino floor. There was not a non-smoking casino area. We literally only spent 5 minutes on the casino floor for our entire stay. Hotel staff was very friendly. And, although there wasn't daily maid service (by request only), we were allowed to retrieve fresh towels at the desk. The parking was well located/attached to main Casino floor level. The food at the one restaurant we ate at, was not very good, only so-so. But, we only ate there...

"My room was clean, quiet with plenty of towels. I was so relaxed and slept very well . I will be back next week. 😌"

"Nice n clean would recommend"

"Staff was great. Everything had been beautifully updated. Definitely will stay again."

"Two minor issues: the thermostat was stuck at 65 degrees and the water pressure in the shower was very low. Everything else was OK. Got what I paid for."

"Cool"

"Check in process took well over 30 minutes. Staff was friendly but did not seem well trained. Room was extremely humid when we arrived."

"Hey I arrived and the guy at front desk charged me the accidental fee which I know is always mandatory but after checking out and leaving I realized he charged me two different transactions one $75.00 and one $250.00 I had to contact Expedia to help me get my refund I’m not sure how he did that and didn’t let me know what he was charging me for aside from the accidental fee"

"Clear room Good air condition"

"The room was utterly despicable, and the only staff member who tried to help me was off the clock. I didn't even stay for breakfast, let alone five minutes. The second I walked into the room, I was appalled. I immediately took pictures, and left for the better hotel across the street. There were smushed dead bugs and dirty handprints on the walls, and handprints all over the mirrors. The floor was sticky and covered in hair. The beds were dirty and had hair in them. The lamps, curtains, and...

"The room was clean. The gentleman at the front desk who checked me in was absolutely wonderful. Ordered dinner in from a local restaurant that makes incredible jerk chicken. I happened upon this during my travel across the country. What a great place to stay. Thank you so much for all the hospitality!"

"I rarely leave negative reviews, but this hotel was so disgusting that I feel obligated to warn other travelers. From the moment we walked through the front doors, I was horrified. The carpet in the lobby and hallways was absolutely filthy. I have never seen hotel carpet in such poor condition. It looked like it hadn't been cleaned in years and made an awful first impression. Unfortunately, the room was even worse. Everything was outdated, worn out, and visibly dirty. There were stains on the...

"I think the advertisement was misleading because they didn’t state that it’s under construction. The hallways smelled of marijuana and the beds are extremely hard. The refrigerator in my room was very dirty."

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"Clean room"

"Top of the line hotel,,,"

"It just was not clean at all … the staff was really nice and sweet but the hotel itself was not in good shape. Shower water barely got hot and the knob was falling off ."

"There was roaches in the room during my stay I killed about 4 roaches There was no coffee, no water offered to the guests"

"Front desk associates all very nice and accommodating"

"The location was great!! Initially, the tight street and uncertainty of where to park so that I can quickly check in was questionable. Overall, I would definitely stay here again. Didn’t care for the free breakfast, it was dried out from the heat lamp the day I attempted to try it. Staff was very helpful. So much to do within walking distance, including eat so I was still satisfied even though I didn’t get to enjoy the complimentary breakfast. My room was clean. Lastly, parking was a breeze,...