Hotel dekat Kastil Berkeley

"Clean room but a little dated. "

"Nice room and very quiet."

"The staff are absolutely first rate, I had a problem during my stay with a knee condition and Melvin could not have been more helpful"

"Lovely hotel and grounds. Staff polite and helpful"

"I embrace historic charm and quirkiness; what I don’t like are doors to bathrooms and bedrooms that don’t shut properly and lack of cleaning. The bedroom was described as deluxe double but there is nothing deluxe about it. The carpet was stained and had not been vacuumed recently as evidenced by dead flies and numerous bits. The door to the bedroom could not be properly closed and there was no lock. I’m not sure why this couldn’t be rectified as the door frames seemed relatively new and...

"The building could do with a refurb. However our room although tired was clean. There was no lift to use but the staff were more than happy to carry our bags upstairs. All the staff were friendly and helpful. Restaurant food was good. "

"I had a wonderful stay at Thornbury Castle. I visited the town, walked around the park & of course The Castle grounds "

"Brilliant as usual"

"This place wasn’t what we hoped for so we didn’t stay. The room was not as big as it seemed on photos, no room to put our suitcases out. Room was dated and doors opened out onto parking lot. Very dark, no lights outside and muddy from a water main break. To make matters worse, a policeman knocked on door to say there had been an armed robbery nearby and offender was seen nearby. Very scary and unnerving. We decided we couldn’t stay and found another hotel. Swan House were not willing to refund....

"clean room, obviously very new! Staff were welcoming and they told where to go for an evening meal."

"Large spacious room, very comfortable with great views of the village green. Lots of parking. Bathroom was spotless. Well stocked with tea, coffee and continental breakfast items (The Bell currently doesn’t offer a cooked breakfast). The pub restaurant was epic - fantastic menu with additional ‘specials’ and great desserts. Obviously popular with locals and repeat diners. The pub bar was friendly and a good range of ales on tap. Service was superb throughout and I’d recommend The Bell...

"Room could have been cleaner . En-suite door , skirtings and towel warmer really needed attenrion"

"10/10 Very clean, all the amenities needed are supplies and process overall was made very quick and easy by great members of staff! Would definitely recommend, will definitely be staying again! "

"Really lovely property- will be coming back. Recommend it completely "

"We were only there for one night but room was clean, parking good, staff very pleasant and breakfast excellent. "

"Room spotless and staff very helpful "