Hotel Mewah di Koshinetsu

"Everything was perfect. Nothing more you could ask for. "

"Stay 2 nights in KAI ALPS. Hair on the bed but I used my own bedsheet. My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families."

"It is an older property however very well managed and clean. The staff is amazing very eager to accommodate all guests. We purchased half board option and the food was delicious, truly authentic experience. "

"全てのおもてなしがとても行き届いていました！客室、スタッフ、食事、温泉とどれも大満足でとてもよい家族旅行になりました！"

"Amazing place to stay. Absolutely will be back"

"スタッフの接客は暖かくて、清潔感もあり、アメニティーもイタリア製のオーガニックで、ドライヤーはリーファで、居心地の良いホテルでした。"

"Nice Hotel and very comfortable room. Nothing much surround the hotel , but lucky the hotel provide shuttle bus to the ski resort and premium outlet so it helps us to go around and enjoy the city attraction. keep up and will definitely come back for our next Karuizawa trip.. cheers :) "