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Golden Tulip Jineng Resort Bali

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Located near BIMC Hospital and Dewa Ruci Roundabout, Golden Tulip Jineng Resort Bali offers a peaceful retreat with outdoor pools, spa treatments, and free in-room WiFi. Perfect for families seeking relaxation and entertainment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Gym
  • Parking included
The current price is Rp727.271
Rp879.998 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

View from room

Deluxe Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Sofa bed
Balcony
Separate sitting area
Separate dining area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
  • 71 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View

View from room

Deluxe Room, 1 Queen Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite with Pool View

1 bedroom, in-room safe, desk, blackout curtains

Suite with Pool View

Balcony
Separate dining area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
  • Sleeps 2

View all photos for Suite with Jacuzzi

1 bedroom, in-room safe, desk, blackout curtains

Suite with Jacuzzi

Balcony
Separate dining area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 1 Queen Bed, Bathtub

1 bedroom, in-room safe, desk, blackout curtains

Presidential Suite, 1 Queen Bed, Bathtub

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, City View

Suite, 1 Queen Bed, City View | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Pool View

Suite, 1 Queen Bed, Pool View | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Separate bedroom
Private bathroom
Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room With City View

Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2

View all photos for Deluxe Room With Pool View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room With Pool View

Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2

Deluxe Room With Pool Access

Balcony
Soundproofed rooms
Air-conditioning
Connecting rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2

View all photos for Suite With City View

1 bedroom, in-room safe, desk, blackout curtains

Suite With City View

Balcony
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 3

View all photos for Suite Pool Access

1 bedroom, in-room safe, desk, blackout curtains

Suite Pool Access

Balcony
Separate dining area
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
  • Sleeps 2
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About the area

Map
Jl Sunset Road 98, Kuta, 80361

What's nearby

  • BIMC Hospital - 4 min walk - 0.4 km
  • Mall Bali Galeria - 6 min walk - 0.5 km
  • Kuta Beach - 2 min drive - 1.6 km
  • Seminyak Square - 6 min drive - 6.6 km
  • Seminyak Beach - 7 min drive - 5.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 17 min drive

Restaurants

  • ‪Cwie Mie Malang - ‬2 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Ikan Bakar Cianjur (IBC) - ‬4 min walk
  • ‪Dijon Café - ‬4 min walk
  • ‪Warung Soto Ayam Pak Salim - ‬6 min walk

About this property

Golden Tulip Jineng Resort Bali

Upscale family-friendly hotel near Siloam Hospitals
Located close to BIMC Hospital and Dewa Ruci Roundabout, Golden Tulip Jineng Resort Bali provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage, a body treatment or aromatherapy at the on-site spa. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a bike on-site
  • A front desk safe, luggage storage and a TV in reception
Room features
All 188 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Reusable coffee/tea filters and recycling
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch TVs with satellite channels
  • Wardrobes/cupboards, balconies and electric kettles

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers

Anathera Resort Kuta

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 43 reviews
The price is Rp534.806
Rp647.116 total
includes taxes & fees
9 Nov - 10 Nov
Anathera Resort Kuta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: IDR 80,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Naveen Grill

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycles
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately IDR 80000 for adults and from IDR 50000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Golden Tulip Jineng Resort Bal Kuta
Golden Tulip Jineng Resort Bal
Golden Tulip Jineng Bal Kuta
Golden Tulip Jineng Resort Bali Kuta
Golden Tulip Jineng Bali Kuta
Golden Tulip Jineng Bali
Golden Tulip Jineng Resort Bali/Kuta
Golden Tulip Jineng Bali Kuta
Golden Tulip Jineng Resort Bali Kuta
Golden Tulip Jineng Resort Bali Hotel
Golden Tulip Jineng Resort Bali Hotel Kuta
Golden Tulip Jineng Resort Bali CHSE Certified

Frequently asked questions

Does Golden Tulip Jineng Resort Bali have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Golden Tulip Jineng Resort Bali?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Golden Tulip Jineng Resort Bali on 25 Nov 2025 start from Rp727.271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Golden Tulip Jineng Resort Bali pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Tulip Jineng Resort Bali?

Self-parking is free at this property.

What time is check-in at Golden Tulip Jineng Resort Bali?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Golden Tulip Jineng Resort Bali?

Checkout is at noon.

Does Golden Tulip Jineng Resort Bali provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per vehicle applies.

Where is Golden Tulip Jineng Resort Bali located?

This family-friendly Kuta hotel is located near the airport, within a 10-minute walk of Siloam Hospitals, Dewa Ruci Roundabout and BIMC Hospital. Honorary Consulate of the Netherlands and Mall Bali Galeria are also within 10 minutes.

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Golden Tulip Jineng Resort Bali Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 73 reviews
Rating 8 - Good. 28 out of 73 reviews
Rating 6 - Okay. 7 out of 73 reviews
Rating 4 - Poor. 10 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Lainie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Quiet and amazing staff
Stayed 4 nights in Jul 2025

6/10 Okay

Kenichi

Disliked: Cleanliness, amenities, property conditions & facilities
It was not clean and the lock on the room door was broken.
Stayed 1 night in May 2025

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siap di Peak Seson

Cukup siap untuk menghadapi peak season liburan Keluarga di Bali
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

8/10 Good

Kathleen

Liked: Staff & service, property conditions & facilities
Great transit location. Comfy bed
Stayed 1 night in Jul 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service
シャワーの水圧が非常に弱い
Stayed 1 night in Jun 2024

6/10 Okay

Pik Tung

Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Poor property maintenance, wear and tear room and public area. Poor massage (will not recommend spa service at all)
Stayed 5 nights in Jun 2024

10/10 Excellent

IJENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會繼續入住

非常適合家庭旅遊，房間就濕度比較高，早餐吃的好，希望飯店早餐要加強不要一直縮水，你們的賣點就是早餐很強，請保持下去。而且要常常變換菜色。我們都是long stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value money

One of the best resorts in Bali clean good breakfast friendly staff and beautiful rooms
Stayed 15 nights in Mar 2024

4/10 Poor

Peony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
房間有蟑螂，燈光很暗，衛生環境不太理想，唯一的好處是很近機場
Stayed 1 night in Oct 2023

8/10 Good

Bhimanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place ro stay with Family
Stayed 6 nights in Jun 2023

8/10 Good

Shahida Parveen

Liked: Staff & service
Disliked: Cleanliness
Morgenmad med variation og personale var villige til at lave ønsket morgenmad. Personale er meget sød og hjælpsom. Rengøring er udført af ung dreng og er ringe specielt badeværelser er ulækkert, men de fylder godt op med sæbe, tandbørste, shampoo. osv. min seng var dejligt men min døtre var ikke så glad for deres. Håndklæderne og sengetøj bliver ikke skiftet så tit. Vi har alle fået mange myggestik i soveværelset og der kravler små insekter på bord.
Stayed 10 nights in Jul 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 10 nights in May 2022

8/10 Good

Agus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

Golden Tulip Jineng have a large room, with a good strategic location and value for money
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantstisk opplevelse! Ikke akkurat de nyeste/moderne rom, men service og renhold dekker over alt dette! Herlige staff, anbefales på det sterkeste
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Room comfort

good hotel in sunset road

+ : pool, gym, breakfast, kids club - : no bidet spray in toilet, mosquitos in your room and in the garden, far from the beach, rooms need renovation
Stayed 3 nights in Dec 2019

10/10 Excellent

IJENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再入住

方便，早餐好！
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

環境優美，安靜休閒，早餐太豐富了，工作人員親切！已經入侵住三次了！還是去巴里島第一入住的飯店！
Stayed 7 nights in Oct 2019

10/10 Excellent

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service friendly staff lovely food great location far from the action worth of money
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
proximite d'un peripherique et impossible de traverser.Heureusement le taxi est a un prix modique et possibilité de navette gratuite de l’hôtel
Stayed 1 night in Sep 2019

2/10 Terrible

Daegyu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

비추에요

침구류가 눅눅함(새것도) 심지어 첫날 베드 커버 전체 미교체 상태였고 밤 11시에 발견해서 다행이지 그냥 남이 쓰던 이불 덥고 잘뻔 했습니다. 실내 청소기 않돌린건지 머리카락 군데군데 있고 천정 파인곳 먼지많고, 조식은 식빵에 버터 발라 먹었습니다. 그러나 레스토랑은 매우 크고 음식은 화려함.
Stayed 2 nights in Aug 2019

6/10 Okay

Cheng

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel but horrible front desk service

Hotel and breakfast is excellent for the price but front desk service is horrible . Simply lack of training and intelligence . I arrived to check in at about 7pm and booking done half hour ago. I gave them the booking number and whatever they wanted to prove I had paid through Hotel. Com. After 45 mins still no sign of checking me in. When I went to the counter to enquire they reception told the room is not ready . I was furious because if they had told me how long it will take to do up the room . I could have gone out for dinner instead of wasting the time waiting . The 2nd bad encounter was when the key card was not able to function . No tel nearby and had to walk all the way to the reception but what makes me boil was when I told them to have a phone nearby for the customers convenience , they replied immediately that there is a phone in the room meaning that I was stupid of not using that phone . Instead they are real dumb as the key is not functioning and how can I go inside the room. It’s pathetic to see the low level of intelligence of the staff, obviously due to poor training and poor selection of suitable people .
Stayed 3 nights in Jun 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend.

The hotel was amazing, clean, staff were great and greeted us by our first names always, a great selection of delicious food with their buffet breakfast. A great hotel for couples or families. Central to many locations and 15 minute walk from downtown Kuta, but away from congested areas of Kuta. Would highly recommend the hotel to anyone staying in Bali.
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveller

The music plays very loud, but did finished around 8.
Stayed 1 night in May 2019