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"Room was clean and comfortable. Staff polite. airport shuttle was on time."

"Room and service was great . Only problem was elevators out of service ."

"Great location. In the Mosaic District. And, the hotel is very well maintained. Most especially the common areas. Also, the staff is eager to please … and seem to have good people skills. (Most especially, Lloyd at Reception … who is terrific). Our Suite was small yet practical. The bathroom/shower area was functional. However, the bath/shower could use a face lift. "

"very good"

"As most of the positive reviews here already mention, the staff at this location is extremely kind, always professional, and thoughtful in a genuine manner. I want to single out Christina for being especially wonderful. She has that something extra which makes you want to be a loyal customer. The manager has put together an amazing crew and really knows how to create a team atmosphere. Everyone who works at the reception area was exemplary in their performance. Very grateful for how I was treated during my week-long stay. The housekeeping staff was also quite fantastic. The room was immaculate upon entry and stayed that way over the course of seven nights. Also, the high quality of the mattress gave me some of my best sleep in months. At the end of my stay, I proposed to the mattress but was told that it wasn't ready for that sort of commitment yet. Sigh!"

"The room was clean and the staff were friendly. The eggs at breakfast were very tasty!"

"Staff was very helpful."

"My favorite hotel!"

"Yes the room was clean, the staff was amazing especially Monique Higa, she went out of her way to make sure I had a wonderful birthday and for that I am grateful. "