Hotel Britannia Hotels di Liverpool

"The property is a beautiful, yet old hotel with a rich history. However, my stay was not great. Front desk staff, if they’re there, act as if you’re an inconvenience - one gentleman was outrightly rude. I had questions about the train and opted to walk to the station and ask instead of risking another unpleasant interaction. Tap in bathroom broken, room not cleaned for the entirety of the stay. Could not reach the hotel by phone or email to let them know of my cancelled flight and late check in....

"Most things were not open on the Sunday only offered breakfast for one day. The room was basic but clean. The bar only took card and wasn’t much choice."

"Very clean,everything excellent."

" Absolutely luved the room the views was amazing!! So clean and no problems!! Staff luvley. Absolutely Coming back!! Pity your full on the Birthday dates I've requested "