Serviced Apartment di London Borough of Hounslow

"The hotel is clean and comfortable. The rooms are modern and well appointed. Couple of niggly things. TV signal and channels not so good. TV remote batteries were flat. Had to go downstairs to reception get them replaced and then back downstairs again get them put in the proper way around. There is no complimentary water in the rooms. They provide you with an empty bottle and you have to go to a water fountain on the top floor to fill it. Rooms do not have air conditioning. They provide a Dyson...

"Rooms were clean, staff was pleasant and helpful. Breakfast was pretty good."

"My experience was disappointing. Four months later I receive a letter from a collections agency legal department stating that I owe the hotel €80. Upon receiving the collections letter I immediately reached out to the hotel and Vanessa, Senior Receptionist, handed the situation. She said I left and checked out without paying the breakfast. After experiencing an inconvenience during my stay, a member of the hotel staff informed me that breakfast would be complimentary that day as a gesture of...

"Das Hotel hat eine gute Lage und liegt sehr verkehrsgünstig. Die Zimmer sind sehr gut ausgestattet mit einer Küche und wir hatten sogar eine Waschmaschine. Das Zimmer war sehr sauber und für Londoner Verhältnisse groß. Das Personal war sehr nett und sehr bemüht. Frühstück haben wir nicht genutzt, nur den kostenfreien Kaffee. Was wir negativ fanden, dass wir nach 5 Nächten keinen Zimmerservice hatten und diesen erst auf Nachfrage erhalten haben."

"Room to small to call service apartment"

"Good location, clean bathroom and shower. Complimentary shampoo, conditioner and body wash, no hand wash. However the fridge smelt off, there was no aircon and 1 fan for the 2 rooms. The sofa bed was not comfortable and the check in process was complicated if the main booker was not present at check in time. There were silverfish on the floor one night and the apartment was very warm, almost uncomfortable to sleep in."

"Klimaanlage hat nicht funktioniert, erst nach mehrmaligen Monieren bekamen wir ein mobiles Gerät - wir hatten 28 grad im Zimmer."

"The place has no AC and during the biggest heatwave in London it would have been nice to know. I ended up getting heat stroke and had to move hotels"