"Incredible, lovely stay Free large chocolate bar and water on arrival in room Free bottle refill station around hotel Friendly staff, clean and comfortable room and general hotel"

"My husband and I stayed in the cacoon room. The room was smaller than I imagined. The AC was not very efficient as it was a bit warm in the room. The Restroom had not been restocked with toilet paper. When showering the steam from the shower caused the fire alarm to go off. The staff was helpful ..."

"Stayed in this hotel with my brother for 5 nights. It was great - the hotel is very clean, well-serviced, air con works well, desk staff were all very helpful and kind. The location of the hotel is great, right beside Tower Bridge, and nearby Tesco (grocery), Costa (cafe), short walk to Starbucks, ..."

"The hotel was very nice and modern. The room very comfortable with awesome espresso for our early mornings. The breakfast at the hotel was insane – there was so much variety and deliciousness. The only weird thing was the provided hair dryer's plug did not fit/work in the bathroom, so I had to dry ..."

"The Waterloo station looks super close to hotel but it’s at least 5-10 mins walk FYI, due to the entrance being at a weird location. Otherwise location was great. Staff extremely responsive. We had a"

"Super easy to reach Terminal 5. Very useful for early BA flight. Plus, more luxurious than expected. Convenient convenience store for late arrival. We WILL be back!"