2/10 Sangat Buruk
David
Bepergian bersama keluarga dan anak
6 Apr 2024
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
In terms of the staff, they were okay, the receptionist mostly.
The barman during the day was very limited in communication and spent the time for the hour we were in there constantly playing with the different TV channels on the different TVs in the bar. He also was in and out on his phone. It was a quiet period, granted, but we felt like an inconvenience, this from my perception. Just the odd positive gesture.
I get the cost was not majorly expensive, but I would expect a 3 star hotel to be better well-look after and maintained, especially the rooms, and the so-called 'en-suite'
I feel the promotional pictures absolutely falsely advertise the quality of the property, inside and out.
The accommodation was awful, with the decoration uncared for. Again, for a 3 star hotel it was like going back to the 70's with extremely poor cleanliness.
The 'ensuite' shower nozzle would not stay upright when showering, so had to get it maintained, which happened instantly which was good! However, do the cleaners and maintenance on duty not check off rooms when vacated to report problems and correct them, preventing any further concerns?
The bed was like sleeping on a table, we all have different preferences, I get that, but this was in another category of uncomfortable. Electrical sockets - well, some worked and another I could not even plug into. The shower and sink tap temperature were awful, only offering a tepid temp after running for so long. Late reception staff - moody!
David
Menginap 1 malam pada bulan April 2024