Things I liked: Location, it is a short 5-minute walk from Kensington High Street tube station. The staff are very friendly. The lobby is nice and tidy.
Things I did not like: Cleanliness, the bathroom had not been cleaned properly, it had hairs, and mould was growing in the bathtub area; also, the soap and toiletries had not been replaced from the previous guest. The room had some broken appliances, for example, the TV, and one of the power sockets.
We only stayed for one night, so these were not unbearable; however, I will not be staying here again, and I will not be recommending it to any of my friends.