2/10 Sangat Buruk
Tarik
15 Feb 2026
I stayed for 2 nights in a single room and the condition of the room was unacceptable.
The shower, toilet and sink were visibly dirty on arrival. There was hair and dirt throughout the room and the floor had clearly not been properly cleaned or hoovered. This raises serious concerns about hygiene standards.
My check-in was confirmed for 1pm, however no staff were available and I was not checked in until 2pm. Several guests were left waiting without explanation, which was highly unprofessional and caused disruption to my plans.
Additionally, the room was nothing like the photographs advertised when booking. The standard presented online is misleading compared to the reality.
Given the lack of cleanliness, misleading presentation, and inconvenience caused, I do not believe the stay reflected the price paid. I expect the hotel to investigate this matter and provide appropriate compensation.
Tarik
Menginap 2 malam pada bulan Februari 2026



















































