Hotel Red Carnation di London

"Wasn’t quite what I was expecting on check in, more an apart-hotel than hotel. Check in area and bar / restaurants very good with nice ambience. Was a bit disappointed with room, didn’t feel it really reflected the pictures and description. Very small and space sacrificed to make into a studio area. Bed was tucked into a corner which made it awkward for 2 people and bathroom space limited. Expected it to be a bit more luxurious for price and compared to rest of hotel. That said, great location...

"We checked in late night, sadly they have no room for the type of room that I have paid. I paid for executive room and the manager said that they are overbooked hence, can only give me a standard room (thats the only room left for that day). Helllowww, I have prepaid all my rooms and yet the hotel gave my room to someone who paid even lesser than me. The manager said things happened and it is better next time to book direcly with the hotel, not via third party. So I told them, that is not an...

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"Welcoming staff and helpful doorman who kindly insisted hailing taxi in the rain on our behalf allowing us to shelter."

"Hate to give this review - I booked a room for the view and received the attached instead. I was informed I can’t get a different view as the full view side was taken - yet you could still book any kinds of rooms online so not sure how booked out they truly were. I’ve yet to find a staff manager as indifferent as the one I encountered, where upon disregarding my request, there was no intent to show good will as I hadn’t sufficiently informed them in advance. For reference, I rebooked this...

"The ferry experience was good"

"The nice warm pool, sauna and steam room was a real treat after all the walking around the city. Beautiful views of the river from the rooms."