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Ulasan untuk St Giles Heathrow Hotel

3 out of 5
St Giles Heathrow Hotel
Hounslow Road, Middlesex, Feltham, England

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 185 dari 1000 ulasan" "
Penilaian 8 - Bagus. 384 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 250 dari 1000 ulasan" "
Penilaian 4 - Buruk. 117 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 64 dari 1000 ulasan" "

7,6/10

Kebersihan

7,6/10

Staf & layanan

7,4/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Qisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Eve pada tanggal 19 Des 2021
Dear Qisa, Thank you for rating us! We hope to welcome you again! Best Regards, St Giles Heathrow

4/10 Buruk

malcolm

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
No hot water in room !!
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Eve pada tanggal 12 Des 2021
Dear Malcolm, Thank you for sharing your feedback. We are disappointed to hear that our service did not match the level of our standard and we are sorry for the inconvenience during your stay. Your feedback was shared with management Best Regards, St Giles Heathrow

10/10 Sangat Bagus

Tejinders

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booed with Expedia By mistake wrong date Expedia call hotel Staff was very helpful roxan the person Change my dates with any charge Been visit before had good experience Definitely recommend Good price
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Eve pada tanggal 12 Des 2021
Dear Tejinders, Thank you for your feedback and kid words about Roxanne. We are pleased to know that you enjoyed your experience with us. We hope to welcome you again. Kind Regards, St Giles London

2/10 Sangat Buruk

Joseph

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The reception staff were very helpful, however the restaurant food was terrible & the staff were rude.
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 29 Nov 2021
Dear Joseph, Thank you for your feedback. Thank you for the compliments to our reception team.We are sorry to hear that you felt disappointed with your visit to our restaurant. Your feedback was shared with management for improvement of the guest experience. We hope to welcome you again. Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

Stephen

Menginap 1 malam pada bulan November 2021

8/10 Bagus

BP

Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan November 2021
Tanggapan dari Charlie pada tanggal 21 Nov 2021
Thanks for your rating. We hope to see in the near future.

6/10 Cukup Baik

Robert

Menginap 1 malam pada bulan November 2021

8/10 Bagus

Barry

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 17 Nov 2021
Dear Barry, Thank you for your rating. We hope to welcome you again. Kind Regards, St Giles London

8/10 Bagus

Dean

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent price, friendly staff, larger than expected family room. Seemed clean though some rough edges including worn through carpet and missing tile grout. Taps had to be run for a long time to get hot water and bath on the tiny side. Expected road and air traffic noise. Breakfast plentiful but limited if you don’t eat full English. All round excellent value for money.
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 18 Nov 2021
Dear Dean, Thank you for your feedback. We are pleased to know that you enjoyed your experience with us. Your feedback was shared with management. We hope to welcome you again. Kind Regards, St Giles Heathrow

6/10 Cukup Baik

Tejinders

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Good property to stay Near by shops easy quick way to Feltham station . Room size is good Beds not that big . Friendly staff , not a bad price.
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 18 Nov 2021
Dear Tejinders, Thank you for your feedback. We are happy to know that you liked our hotel and location. Your feedback was shared with management. We hope to welcome you again. Kind Regards, St Giles Heathrow

4/10 Buruk

jonathan

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Room was really nice and check in was easy. Good location for Twickenham right next to station. Although when we got back from the rugby we notice that the room was dirty bin full of rubbis and food from last guest in fridge not good enough im afraid. Breakfast basic but ok.all the hand gels and dispensers empty.
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 17 Nov 2021
Dear Jonathan, Thank you for your feedback. We are happy to know that you had a comfortable check in. We are sorry to for the inconvenience during your stay. Your feedback was shared with management for improvement of the guest experience. We hope to welcome you again for improved experience. Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

Bernard

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a good stay here. Very limited selection of draught beers in bar.
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 17 Nov 2021
Dear Bernard, Thank you for your feedback. We are pleased to know that you enjoyed your experience with us. We hope to welcome you again. Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 17 Nov 2021
Dear Angela, Thank you for 10* rating. We hope to welcome you again. Kind Regards, St Giles London

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 8 Nov 2021
Dear Brian, Thank you for rating us! We hope to welcome you again! Kind Regards, St Giles Heathrow

2/10 Sangat Buruk

Matthew

Never stayed there
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 8 Nov 2021
Dear Matthew, Thank you for your feedback. Kind Regards, St Giles Heathrow

2/10 Sangat Buruk

Ellis

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
I’m still waiting for an explanation from Expedia why the booking was cancelled by them and why the hotel couldn’t sort an alternative. Rubbish service from Expedia and St Giles hotel. Terrible in fact.
Menginap 1 malam pada bulan November 2021
Tanggapan dari Eve pada tanggal 8 Nov 2021
Dear Ellis, Thank you for your feedback. Your feedback was shared with management for improvement. Kind Regards, St Giles Heathrow

8/10 Bagus

deborah, Hammonton

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and close to Airport
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Eve pada tanggal 8 Nov 2021
Dear Deborah, Thank you for your feedback. We are pleased to know that you enjoyed your experience with us. We hope to welcome you again. Kind Regards, St Giles Heathrow

6/10 Cukup Baik

Wojciech

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
…around 40 years ago must be impressed:)
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Eve pada tanggal 8 Nov 2021
Dear Wojciech, Thank you for your feedback. We hope to welcome you again. Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommended
This hotel has recently been refurbished. I thoroughly enjoyed my stay. The room was spacious and spotless. The shower was superb. Food was very good. The price was very good value. Check out is normally 11:00 but mine was extended by two hours at no charge. Staff were helpful and very courteous. Overall, highly recommended.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Charlie pada tanggal 3 Nov 2021
Many thanks for your rating Robert. We hope to see you in the future. Kind regards Charlie Islam-Harry Hotel Manager

8/10 Bagus

PJ

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value
Very comfortable room. Very convenient to Feltham station. Room was a bit cold till we sorted out the thermostat.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Eve pada tanggal 29 Okt 2021
Dear PJ, Thank you for your feedback. We are pleased to know that you enjoyed your experience with us. We hope to welcome you again. Kind Regards, St Giles Heathrow

2/10 Sangat Buruk

Nigel

Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Eve pada tanggal 29 Okt 2021
Dear Nigel, Thank you for your rating. We hope to welcome you again for improved experience. Best Regards, St Giles Heathrow

4/10 Buruk

Brittany

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Rooms were pretty gross.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Charlie pada tanggal 25 Okt 2021
Dear Brittany, I am sorry to hear that you felt this was the case. If you can send me more information please so I can investigate further. Kind regards Charlie, St Giles Hotel

8/10 Bagus

Mike

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable
The room had been refurbished and was very comfortable. Large walk in shower was excellent. Plenty of plugs and usb points. Parking fairly secure.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Charlie pada tanggal 25 Okt 2021
Dear Mike, I am pleased you had a great stay wth us! We hope to see you in the future. Kind regards Charlie

8/10 Bagus

Joy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very happy 😊
Great location with excellent train links to central London, health row airport etc. Comfortable spacious room, good polite and helpful staff.
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Eve pada tanggal 21 Okt 2021
Dear Joy, Thank you for your feedback. We are pleased to know that you enjoyed your experience with us. We hope to welcome you again. Kind Regards, St Giles Heathrow

2/10 Sangat Buruk

Einar

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lyftur bilaðar. Herbergi ekki þrifin. Vatnsleki úr lofti allan tímann. Morgunverður mætti vera annað en bacon og egg
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Eve pada tanggal 20 Okt 2021
Kæri gestur, Þakka þér fyrir álit þitt. Það var deilt með stjórnendum. Kærar kveðjur, St Giles Heathrow

2/10 Sangat Buruk

shraddha

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Eve pada tanggal 20 Okt 2021
Dear Shraddha, Thank you for your feedback. We hope to welcome you again. Kind Regards, St Giles Heathrow

6/10 Cukup Baik

Chantelle

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Just needs a deep clean. Carpets are very old and worn. Bathroom was spotless.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Eve pada tanggal 18 Okt 2021
Dear Chantelle, Thank you for your feedback. We are currently in phase 1 of our three-year rooms renovation project to upgrade our guest rooms and have shared your comments with key departments as part of our efforts to ensure a comfortable stay. We hope to welcome you again, Best Regards, St Giles London

4/10 Buruk

Shanique

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2021

8/10 Bagus

Maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to station
Rooms were lovely and comfortable. We had the refurbished rooms. Easy to get to the station for trains to London
Menginap 1 malam pada bulan September 2021
Tanggapan dari Eve pada tanggal 1 Okt 2021
Dear Maria, Thank you for your feedback. We are pleased to know that you felt comfortable and enjoyed your experience with us. We hope to welcome you again. Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

Abdul Raman

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was okay
Menginap 1 malam pada bulan September 2021
Tanggapan dari Eve pada tanggal 1 Okt 2021
Dear Abdul Raman, Thank you for your feedback. We hope to welcome you again. Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

janusz

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
room
Menginap 1 malam pada bulan September 2021
Tanggapan dari Eve pada tanggal 27 Sep 2021
Dear Janusz, Thank you for your 5* feedback. We are pleased to know that you liked your room. We hope to welcome you again! Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

prosper

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fab!
Fantastic .... from the very helpful reception staff to the comfortable room, you could forget that you are away from home! And it does not cost a finger ... best value for money.
Menginap 1 malam pada bulan September 2021
Tanggapan dari Charlie pada tanggal 22 Sep 2021
Thank you for your lovely feedback! We are glad you enjoyed your stay

10/10 Sangat Bagus

Courtney

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful staff, excellent parking
Menginap 2 malam pada bulan September 2021
Tanggapan dari Eve pada tanggal 20 Sep 2021
Dear Courtney, Thank you for your rating! Your kind words were shared with the team. We hope to welcome you again. Kind Regards, St Giles Heathrow

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very good for the price, with breakfast included
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Eve pada tanggal 24 Agu 2021
Dear Guest, Thank you for sharing your experience. We are delighted to know that you found our rates competitive. We look forward to welcome you again. Kind Regards, St Giles Heathrow

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Eve pada tanggal 24 Agu 2021
Dear Guest, Thank you for rating us. We hope to welcome you again. Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

Nirmal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay overnight with family. Very clean value for money
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Eve pada tanggal 18 Agu 2021
Dear Nirmal, Thank you for 10*! We are delighted to know that you had a great stay! We hope to welcome you again. Kind Regards, St Giles Heathrow

6/10 Cukup Baik

Richard

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Noisy
Not the cleanest in the area Noisy at night
Menginap 3 malam pada bulan Agustus 2021
Tanggapan dari Eve pada tanggal 18 Agu 2021
Dear Richard, Thank you for your feedback. It was shared with management for improvement of the guest experience. We still hope to welcome you again. Kind Regards, St Giles Heathrow

8/10 Bagus

Graeme

Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Eve pada tanggal 20 Sep 2021
Dear Graeme, Thank you for your rating! We hope to welcome you again. Kind Regards, St Giles Heathrow

10/10 Sangat Bagus

Mingyang

Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Eve pada tanggal 28 Jun 2021
Dear Mingyang, Thank you for 10* rating! We hope to welcome you again. Kind Regards, St Giles London

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Price was good. Hotel old and dated but clean. Reasonably quiet bear in mind how close to the airport.
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Charlie pada tanggal 19 Jun 2021
Thank you for your rating Kind regards St Giles Hotel

10/10 Sangat Bagus

John

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Charlie pada tanggal 16 Jun 2021
Thank you for your rating!

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
St Giles London Heathrow
The hotel is very conveniently positioned 4 min walk to Feltham Station. There are buses to LHR approx 20-25 min journey, or. 7 min bus ride to Hatton Cross for the underground The hotel is welcoming and friendly. The restaurant food is a very high standard, with friendly waiting staff. The superior rooms are good built in the new area of the hotel.
Menginap 2 malam pada bulan Mei 2021
Tanggapan dari Charlie pada tanggal 1 Jun 2021
Many thanks for your feedback and rating us a 10! We look forward to seeing you again in the near future!

4/10 Buruk

Traveler terverifikasi

Menginap 4 malam pada bulan Januari 2021
Tanggapan dari Eve pada tanggal 26 Jan 2021
Dear Guest, Thank you for rating us. We hope to welcome you again soon. Best Regards, St Giles Heathrow

10/10 Sangat Bagus

Viresh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super helpful
Was quite but the staff were incredibly helpful at 2am. Check in and out with next to no effort
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Charlie pada tanggal 16 Des 2020
Thank you for your excellent rating and feedback

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Eve pada tanggal 14 Des 2020
Dear Guest, Thank you for your rating, We hope to welcome you again! Best Regards, St Giles London

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Convenient For Station buses shops Good Security Good Covid restrictions
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Charlie pada tanggal 10 Des 2020
Thank you for your feedback

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to the Feltham station, the staff was helpful, room was clean
Menginap 2 malam pada bulan Oktober 2020
Tanggapan dari Eve pada tanggal 30 Okt 2020
Dear Guest, Thank you for your feedback. We are happy to know that you found our location convenient. We look forward to welcome you again. Best Regards, St Giles Heathrow

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Eve pada tanggal 23 Okt 2020
Dear Robert, Thank you for 10* rating! We look forward to welcome you again. Best Regards, St Giles London

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Oktober 2020
Tanggapan dari Eve pada tanggal 15 Okt 2020
Dear Guest, Thank you for rating us! We hope to welcome you again. Best Regards, St Giles Heathrow

10/10 Sangat Bagus

Debra

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great Location for getting into Central London
The location is great for getting into Central London, hotel very close to the train station. Because of the Covid the bar was t open due to lack of guests which was a shame. But if you are looking for a base the hotel would be a good choice.
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Eve pada tanggal 12 Okt 2020
Dear Debra, Thank you for 10* rating and your feedback! We are pleased to know that you liked our hotel. We look forward to welcome you again. Best Regards, St Giles London