2/10 Terrible
Elizabeth
3 Jul 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Elizabeth
Stayed 1 night in Jul 2025
Aparthotel
Sutherland Apartments
3.0 star property
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Photo gallery for Sutherland Apartments
Room options
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View all photos for Studio, Balcony
Studio, Balcony
Highlights
Heating
Kitchen
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Electric kettle
- Sleeps 2
- 1 Double Bed
View all photos for Classic Studio
Classic Studio
Highlights
Heating
Kitchen
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Electric kettle
- City view
- Sleeps 2
- 1 Double Bed
View all photos for Deluxe Studio
Deluxe Studio
Highlights
Heating
Kitchen
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
- City view
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Basic Studio
Basic Studio
Highlights
Heating
Kitchen
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Electric kettle
- City view
- Sleeps 2
- 1 Double Bed
View all photos for Superior Studio
Superior Studio
Highlights
Heating
Kitchen
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Electric kettle
- City view
- Sleeps 2
- 1 Double Bed
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About the area
Located in City of Westminster, a neighbourhood in London, Sutherland Apartments is in a shopping district and near a metro station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Visit our London travel guide
View more Aparthotels in London
7 Sutherland Ave, London, England, W9 2HE
What's nearby
Westbourne Grove6 min walk - 0.6 km
Paddington Central15 min walk - 1.3 km
Portobello Road Market16 min walk - 1.4 km
Kensington Gardens5 min drive - 2.1 km- Queensway14 min walk - 1.2 km
Getting around
- Kensal Green Station5 min drive
- Royal Oak Underground Station8 min walk
- London (LCY-London City)59 min drive
Restaurants
- Vanak Persian Restaurant2 min walk
- Hero of Maida5 min walk
- The Rug4 min walk
- Grand Junction6 min walk
- Tsiakkos & Charcoal2 min walk
About this property
Sutherland Apartments
This smoke-free aparthotel features free Wi-Fi in public areas. Each apartment features free WiFi and a kitchen with an oven, a stovetop and a microwave. An electric kettle, free tea bags/instant coffee and an iron/ironing board are among the other amenities available to guests. Housekeeping is available on request.
Sutherland Apartments offers 30 accommodations with an iron/ironing board. Accommodation at this 3-star aparthotel has kitchens with stovetops, microwaves and kitchenware and utensils.
Bathrooms include baths or showers. This London aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.
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Property amenities
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Kitchen
- Cleaning supplies
- Cookware, dishware, and utensils
- Electric kettle
- Hob
- Microwave
- Mini-fridge
- Oven
- Paper towels
- Tea bags/instant coffee
- Toaster
Bedrooms
- Bedsheets provided
Bathroom
- 1 private bathroom
- Bathtub or shower
Living spaces
- Window screens
Pets
- No pets allowed
Suitability/Accessibility
- No lift
- Smoke-free property
Services and conveniences
- Housekeeping (on request) (for a fee)
- Iron/ironing board
- Virtual front desk
Location highlights
- In a shopping district
- In the city centre
- Near a metro station
- Near a train station
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 30 units
- Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
- Cleaning/housekeeping/linen fee: GBP 60
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have any lifts
Frequently asked questions
Is Sutherland Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sutherland Apartments?
This property doesn't offer parking.
What time is check-in at Sutherland Apartments?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Sutherland Apartments?
Checkout is at 11:00 AM.
Where is Sutherland Apartments located?
Located in City of Westminster, this aparthotel is within 1 mi (2 km) of Paddington Central and Kensington Gardens. Hyde Park and Kensington High Street are also within 2 miles (3 km). Royal Oak Underground Station is 8 minutes by foot and Warwick Avenue Underground Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sutherland Apartments Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
5.0
Amenities
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
8/10 Good
Jorge
4 Feb 2026
Liked: Cleanliness, amenities, communication
Quarto apesar de pequeno era bom, cozinha boa e equipe muito gentil e atenciosa! No geral gostamos muito da estadia. Fácil localização, perto do centro, ficarei de novo se precisar!
Jorge
Stayed 14 nights in Jan 2026
4/10 Poor
Jette
14 Dec 2024
Disliked: Room comfort
Ferie
Hotelet var for lillet, vi havde balkon og døren var maget lille og kunne ikke lukke rigtig, så det trak ind så vi frøs, bruseniche døren gik i stykker den røg af kugleleje så vi måtte sætter den på igen
Jette
Stayed 5 nights in Dec 2024
6/10 Okay
ISABELLE
14 Jul 2024
Liked: Cleanliness, communication
Bien pour 2 ou 3 jours
Le logement est vraiment petit, très peu d'espace pour se déplacer, peu de place également pour ranger, le lit est vraiment juste pour 2, 120 centimètres ! Et l'isolation phonique et thermique est moyenne. Enfin 3ème étage sans ascenseur...
ISABELLE
Stayed 3 nights in Jul 2024